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ATREUS SYSTEMS INTRODUCES GUESTLINK 2.2 AND STARTSMART PROFESSIONAL SERVICES PROGRAM FOR THE HOSPITALITY MARKET.


Atreus Systems, Inc., a developer of intelligent broadband service See broadband and broadband service provider.  creation and delivery platforms for service providers and carriers, recently introduced Atreus guestLINK 2.2, a scaleable, market-ready solution that enables service providers to rapidly deploy Internet-based services to the hospitality market. Atreus Systems also introduced its StartSmart Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  Program to ensure service providers have the tools and training required to deliver a complete solution for delivering high-quality products and services to their hotel customers.

"In the past, service providers and hotels have been on their own to figure out the technology and marketing of new services," said Brenda Toonders, director of product marketing for Atreus Systems. "With Atreus Systems guestLINK 2.2 and StartSmart Professional Services Program, they now have an end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved.

Compare: turn-key solution.
 that offers in-depth market analysis, pricing and payback Payback

The length of time it takes to recover the initial cost of a project, without regard to the time value of money.
 scenarios and a market entry strategy."

The Atreus guestLINK solution is a market-ready solution that enables service providers to quickly launch Internet-based services to the hospitality industry. It is equipped with a starter set of services including plug-and-play Internet access See how to access the Internet.  with VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks.  support and the ability to enable Internet connected The Internet Connect program in Mac OS X serves to allow the user to activate dial-up connections to the Internet via an ISP or VPN. It also provides a simple way to connect to an AirPort Network.  meeting rooms. As part of the Atreus xLINK product suite, guestLINK's flexible architecture allows service providers to deliver compelling services today that can easily expand to offer new services in the future including content and application services See ASP and Web services.  for end-user guests. The Atreus guestLINK 2.2 leverages the power of the Atreus xAuthority, a policy-based central management platform, enabling providers to differentiate themselves from their competitors, simplify service management and become an integral part of their hotel customers' day-to-day operations.

Using the Atreus guestLINK 2.2 portal, guests enjoy the benefit of having easy and reliable access to the Internet without having to download software or reconfigure their computer. They also have the option to use their credit card to pay for services from their hotel room or have the charges posted to their room bill. Hotel front-desk personnel can schedule and set up the rates for Internet-enabled meetings and guest rooms through the guestLINK front desk portal.

Distinctive to Atreus guestLINK is its room-based policies, which allows different pricing packages to be made available for different rooms and an optional central management capability, which means it can be deployed as a standalone solution or integrated with Atreus's xAuthority central management platform. GuestLINK 2.2 features several new enhancements including UPS support for increased reliability and uptime, billing query to improve user friendliness of the system for hotel staff, a hotel desk staff portal that allows front desk staff to easily perform administrative functions, and an improved meeting room scheduler to make arranging Internet access for conference rooms simpler. And, guests can now print documents from their room.

Atreus Systems believes a successful installation is based on the selection of a complete solution that addresses three key areas -- Design, Develop and Deploy. Atreus works closely with the service provider and hotel property to analyze their market and technology requirements, create an ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  program and formulate a market entry strategy. From collateral creation to installation management, Atreus StartSmart gives its customers everything they need for a successful and effective application.

The StartSmart program also includes focused training programs to maximize the provider's ability to successfully manage high-speed Internet See broadband.  services deployments. Atreus training ensures that Internet access is seamlessly integrated into daily hotel operations and that the staff is comfortable with the use and selling of these services.
COPYRIGHT 2001 Millin Publishing, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Comment:ATREUS SYSTEMS INTRODUCES GUESTLINK 2.2 AND STARTSMART PROFESSIONAL SERVICES PROGRAM FOR THE HOSPITALITY MARKET.
Publication:EDP Weekly's IT Monitor
Article Type:Product Announcement
Geographic Code:1USA
Date:Jul 2, 2001
Words:567
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