ATLANTIC-ACM Survey Ranks Qwest Wholesale Markets Best-in-Class.DENVER -- Qwest Communications
See: New York Stock Exchange : Q) earned best-in-class honors from wholesale customers using collocation collocation - co-location services as well as voice and data in a survey conducted by ATLANTIC-ACM, a leading research consultancy serving the telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. and information industries. The survey results, released yesterday, are detailed in ATLANTIC-ACM's 2009 Metro Carrier Excellence Awards report. "Qwest consistently scores well with wholesale customers surveyed," said Dr. Judy Reed Smith, chief executive officer and founder, ATLANTIC-ACM. "ATLANTIC-ACM's latest data shows Qwest continues to track well with customers for overall value of service." Surveyed wholesale customers voted Qwest best-in-class for incumbent local exchange carriers ILEC, short for incumbent local exchange carrier, is a local telephone company in the United States that was in existence at the time of the break up of AT&T into the Regional Bell Operating Companies (RBOCs) also known as the "Baby Bells". (ILECs) for data value, and Qwest tied for best voice value. In addition, Qwest scored top honors for both collocation quality and value. Value scores are based on a combination of overall quality and price scores awarded by surveyed customers. Results are from more than 1,300 ratings by about 300 wholesale customers surveyed for the ATLANTIC-ACM's 2009 Metro Carrier Excellence Awards report. "Qwest is focused on perfecting the customer experience, and these awards are a reflection of our efforts," said Roland Thornton, executive vice president, Qwest Wholesale Markets. "Qwest is honored to be recognized for the eighth consecutive time in ATLANTIC-ACM's customer survey program." About Qwest Wholesale Markets Qwest Wholesale delivers a robust suite of data/IP and voice solutions to a wide range of customers, including national and international carriers, Internet service providers Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. , resellers, cable, wireless and content service providers, enhanced service providers See ESP. , incumbent local exchange carriers and competitive local exchange carriers. Wholesale customers around the world rely on Qwest's state-of-the-art national fiber-optic network to meet their growing communications needs. For more information about Qwest Wholesale services, and to learn more about Qwest Wholesale's commitment to perfecting the customer experience, please visit Qwest.com/wholesale. The marks that comprise the Qwest logo are registered trademarks of Qwest Communications International Inc. in the U.S. and certain other countries. |
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