ATG to Participate in destinationCRM Webcast on Customer Care Magic.
WHAT: Scott Johnsen, Product Marketing Director for ATG, the
software provider behind the most consistent and relevant
marketing, commerce, and customer service experiences, will
participate in a webcast and live panel discussion entitled
"Customer Care Magic" hosted by destinationCRM.
John Ragsdale, Vice President of Research for SSPA and Tim
Crowder, former Senior Knowledge Management Program Manager of
Symantec will round out the panel. The speakers will provide
advice on how to quickly prime yourself for ever increasing
online service volume; capture untapped revenue opportunities;
and improve customer service experiences.
This free, live webcast will focus on OnDemand service
delivery as a strategy to quickly achieve business results -
in as little as 30 days.
To register, go to
www.destinationcrm.com/webevents/atg/21jun2006
WHEN: Wednesday June 21, 2006
11:00 am PT / 2:00 pm ET
WHO: Scott Johnsen
Johnsen is the Product Marketing Director at ATG, where he is
responsible for guiding existing products and making
recommendations for new products for the company. Johnsen
leads initiatives to develop market strategies, sales channels
and target markets of the company's diverse product lines that
uniquely address the convergence of web-based commerce,
marketing and customer care.
As an industry leader in online commerce, marketing and
service, Johnsen and the company look forward to sharing ATG's
unique perspective on some of the issues surrounding customer
care.
ATG ATG antithymocyte globulin. lymphocyte immune globulin (antithymocyte globulin equine, ATG, ATG equine, LIG) Atgam Pharmacologic class: Immunoglobulin Therapeutic class: Immunosuppressant ATG (Art Technology Group, Inc., NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : ARTG ARTG Australian Register of Therapeutic Goods ) makes the software that the world's largest and most prestigious companies use to create a relevant and consistent customer experience, across the Web, e-mail, call center, and mobile channels; and throughout the marketing, commerce, and service lifecycle. With ATG, world-class enterprises create and manage highly targeted online commerce and marketing campaigns, as well as loyalty-driving and cost effective knowledge management, customer service, and support initiatives. ATG's solutions power brands including A&E Networks, Airbus, American Airlines American Airlines Major U.S. airline. American was created through a merger of several smaller U.S. airlines and incorporated in 1934. It continued to buy the routes of other airlines, becoming an international carrier in the 1970s; its routes include South America, the , American Eagle Outfitters, AT&T Wireless, Best Buy, Boeing, France Telecom, Friends Provident, General Electric, Hewlett-Packard, HSBC HSBC Hongkong and Shanghai Banking Corporation HSBC Humane Society of Broward County (Florida) HSBC Humane Society of Bay County (Bay County, Michigan) , InterContinental Hotels Group InterContinental Hotels Group (IHG) (LSE: IHG NYSE: IHG) is a multinational company which operates several hotel brands. The largest hotel company by number of rooms (556,000 as of March 2007 [1]), its headquarters are in Windsor just outside Greater London and , Kingfisher, Merrill Lynch, Neiman Marcus, Philips, Procter & Gamble, SBC (1) (SBC Communications Inc., San Antonio, TX, www.sbc.com) A large, national telecommunications company that grew from a multitude of local and regional companies, including Southwestern Bell, Pacific Bell and Nevada Bell, into a single, unified brand by 2002. , T-Mobile, Target, US Army, US Federal Aviation Administration Federal Aviation Administration (FAA), component of the U.S. Department of Transportation that sets standards for the air-worthiness of all civilian aircraft, inspects and licenses them, and regulates civilian and military air traffic through its air traffic control , Warner Music, Wells Fargo, and Yahoo! The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America, Europe, and Asia. For more information about ATG, please visit www.atg.com. |
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