ATG and PwC Consulting to Offer Integrated Solution for Insurance Industry.

Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--June 3, 2002

Solution Set Offers ATG Enterprise Portal Suite and Scenario

Personalization to Meet Business and Technology Needs of Insurance

Distributors and Agents

ATG(R) (Art Technology Group(R) Inc., Nasdaq: ARTG), a leading developer of online CRM applications for commerce, portals, and relationship management, and PwC Consulting(TM), a business of PricewaterhouseCoopers, today announced that ATG will provide PwC's Integrated Financial Services Solution (iFS) with ATG's Enterprise Portal Suite and Scenario Personalization. The ATG portal and personalization offerings effectively address the critical business needs of developers and distributors of insurance products and services.

"ATG works with leading consultancies and systems integrators to develop solutions that address both customer and industry-specific requirements," said Al Stoddard, ATG Vice President of Channels and Alliances, North America. "The ATG Enterprise Portal Suite offers the insurance industry a truly scaleable and personalized enterprise solution to best service their channel, clients and employees."

A joint survey by PwC Consulting and The Economist Intelligence Unit revealed that more than 60 percent of insurers will embark on large-scale, e-business technology and business transformation projects over the next three years. The ATG Enterprise Portal Suite and Scenario Personalization provide clients with the technology needed to effectively launch these e-business initiatives. Many areas within the insurance value chain can utilize ATG functionality to Web-enable distribution channels, improve customer service, accelerate product time-to-market, enhance claims processing, and improve access to information by both agents and consumers.

"We believe the iFS Solution is unlike any other - providing a variety of business benefits that can improve operational efficiencies for insurance clients," said Ray Fiegel, PwC Consulting partner in the Financial Services practice leading the iFS Solution for the insurance sector. "We're able to deliver the solution effectively by utilizing innovative technology from our alliance participants, including ATG."

"The adoption of the ATG Enterprise Portal Suite and Scenario Personalization for this solution set demonstrates an industry appreciation for the business benefits and the momentum of our portal application," added Stoddard.

About ATG

ATG(R) (Art Technology Group, Inc.) is the leading developer of online CRM applications that deliver an integrated, personalized experience for customers, partners and employees: the frontline of every business. Customers around the globe rely on ATG for the frontline applications that help build and manage mutually beneficial relationships. Deployed on the industry's most popular application servers, ATG's application suites for e-commerce, portals, and relationship management are ideal for integrated e-business initiatives across the enterprise.

Today, ATG has delivered e-business solutions to blue-chip companies worldwide including Aetna Services, Inc., Alcatel, American Airlines, AT&T, Barclays Global Investors, Best Buy, BMG Direct, Eastman Kodak, Ford Motor Credit, HSBC, J. Crew, Sun Microsystems, Walgreen Company, and WellsFargo. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America, Europe, and Asia. For more information about ATG, please visit our Web site at www.atg.com.

(c) 2002 ATG and Art Technology Group are registered trademarks of Art Technology Group, Inc. Scenario Personalization and Data Anywhere Architecture are trademarks of ATG. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners.

This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG's actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG's business generally may be found in ATG's periodic reports and registration statements filed with the Securities and Exchange Commission. Risk factors related to the subject matter of this press release include the possibility that the ATG product deployment will not be successful or significantly enhance the user's Internet experience or handle user volume; the need to adapt to rapid changes so products do not become obsolete; the possibility of errors in ATG's software products; the possibility that the solution will not make customer implementations faster and more flexible; the possibility that the ATG/PWC contract will end or will not result in incremental business to ATG and the risks and costs of intellectual property litigation. ATG undertakes no obligation to update any of the forward-looking statements after the date of this press release.