ATG and Javelin Group to Boost Woolworths Group Web Presence With Selection of ATG Consumer Commerce Suite; 600,000 Customers to Benefit From a Personalized Shopping Experience.

Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Feb. 4, 2002

ATG (Art Technology Group, Inc., Nasdaq: ARTG), the leading developer of online CRM applications for e-commerce, portals, and relationship management, today announced that Woolworths Group has selected the ATG Consumer Commerce Suite. Woolworths Group also has selected the Javelin Group, a leading United Kingdom consultancy, systems integrator, and ATG Alliance Network member, for the development of the Commerce Suite that was selected to strengthen the online presence of several Woolworths Group's business lines.

When completed, the project will provide a greater level of functionality and customer centricity for more than 600,000 users of the e-business sites for the Woolworths Group's sites, including StreetsOnline.co.uk, MVC.co.uk, and Woolworths.co.uk.

"Our challenge is to implement one of the largest direct-to-consumer e-commerce applications with full catalog management - a project that we know the Javelin Group can deliver," said Andrew Harber, IT director, Streets Online & MVC. "We selected the ATG Consumer Commerce Suite for the products' superior marketing capabilities, support for multiple brands, high performance, and integration capabilities that will help us sell, manage, and market a full catalog of more than 1.3 million products."

Using the ATG Consumer Commerce Suite, Woolworths Group will be able to implement a single strategy for managing its existing and future online services across multiple channels. ATG's flexible Commerce Suite and personalization capabilities will also enable the StreetsOnline.co.uk, MVC.co.uk & Woolworths.co.uk to respond more proactively to the needs of consumers -- adapting content and services to meet their needs and to market to them accordingly. The new e-commerce platform will provide a wide range of enhancements to Woolworths Group's online marketing capabilities, improving the online sales and marketing of more than 1.3 million of the Group's products.

"ATG's commerce and personalization capabilities give Woolworths Group the ability to build a stronger, more mutually rewarding relationship with their customers," said Victor Cheng, head of ATG's commerce product line. "In today's competitive business world, it is vital for organizations to focus on customer needs and build relationships to gain customer loyalty and deliver the best possible user experience."

"We are delighted to win the Woolworths Group's e-commerce technology development contract," said Tony Stockil, CEO, Javelin Group. "This makes Javelin Group one of the first systems integrators in the U.K. to have hands on experience using the ATG Consumer Commerce Suite in a retail context, giving us first-hand knowledge of how to get the best value from the rich array of features the platform and Commerce Suite provide."

About Woolworths Group

Woolworths Group plc is the UK's leading retailer focused on the home, family and entertainment. The group includes the well-known Woolworths retail brand as well as the entertainment businesses EUK, VCI, MVC and Streets Online. EUK is Britain's largest wholesale distributor of home entertainment products whilst VCI is an audio-visual publishing group. MVC is a specialist high street retailer of entertainment products with 88 stores. Streets Online, of the UK's leading specialist online retailers was acquired in December 2000 to complement the MVC high street store chain.

About Javelin Group

Javelin Group is the UK's leading specialist consultancy and systems integrator in direct retail. Its clients include many of the UK's top retailers and consumer financial services businesses such as Marks & Spencer, B&Q, Debenhams, Capital One, Saga Group, Screwfix Direct, Littlewoods and many more.

Staffed by senior managers and developers with extensive practical experience in home shopping combined with strong strategic consulting skills, it offers a complete range of services covering all aspects of the electronic home shopping/banking process, including strategy, operations (fulfillment and call centers), marketing, content management, technology design and development, and user experience. Its specialist understanding of direct retail processes and economics informs Javelin Group's technology development to ensure that technology solutions are always aligned with client business needs. For more information, see its Web site at http://www.javelingroup.com.

About ATG

ATG(R) (Art Technology Group, Inc.) is the leading developer of online CRM applications that deliver an integrated, personalized experience for customers, partners and employees: the frontline of every business. Customers around the globe rely on ATG for the frontline applications that help build and manage mutually beneficial relationships. Deployed on the industry's most popular application servers, ATG's application suites for e-commerce, portals, and relationship management are ideal for integrated e-business initiatives across the enterprise.

Today, ATG has delivered e-business solutions to blue-chip companies worldwide including 3M, Aetna Services, Inc., Alcatel, American Airlines, AT&T, Barclays Global Investors, Best Buy, BMG Direct, Eastman Kodak, Ford Motor

Credit, HSBC, J. Crew, Sun Microsystems, Walgreen Company, and WellsFargo. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America, Europe, and Asia. For more information about ATG, please visit our Web site at www.atg.com.

(c)2002 Art Technology Group, Inc. ATG, Art Technology Group, the Techmark, the ATG Logo, and Dynamo are registered trademarks.

This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG's actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG's business generally may be found in their periodic reports and registration statements filed with the Securities and Exchange Commission. Risk factors related to the subject matter of this press release include the possibility that the ATG product deployment will not be successful, on time or significantly enhance the user's internet experience or handle user volumes; the need to adapt to rapid changes so products do not become obsolete; the possibility of errors in ATG's software products; and the possibility that the solution will not make customer implementation faster of more flexible; and the possibility that ATG will discontinue certain offerings. ATG undertakes no obligation to update any of the forward-looking statements after the date of this press release.