AT&T Long Distance Customers in the Garden State Get the Message: Thanks for Your Loyalty.

Business Editors

BASKING RIDGE, N.J.--(BUSINESS WIRE)--June 3, 2002

AT&T said today that it is using an innovative new approach to reward many of its New Jersey neighbors. During the brief time between their dialing of a call and its connection, AT&T will say "thank you" and inform many loyal residential customers about their automatic award of free minutes of domestic long distance calling.

Beginning this week, selected AT&T residential customers will hear a short message before their call from home is connected: "Thank you for being a loyal AT&T customer. Please enjoy 30 minutes of free domestic long distance calling on us for a month. Look for the free-minute credit on your upcoming bill - and thanks again for using AT&T."

"It's an opportunity for AT&T's 17,000 New Jersey employees to say `thank you for your loyalty' to many of our neighbors," said Lou Delery, vice president of consumer long distance in AT&T Consumer. "We've found that our customers love being surprised in this innovative way with a reward that they can take advantage of so quickly and easily. And it's a special pleasure to give it to customers in the state where so many of us live and work."

The New Jersey promotion is part of AT&T's continuing application of this innovative network-based technology to reward customers. Customers don't have to call or sign up for the promotion. They simply use their free domestic long distance minutes and look for the credit on an upcoming bill. Customers have to use the free minutes before the time expires at the end of a given billing period.

About AT&T

AT&T (http://www.att.com) is among the world's premier voice, video and data communications companies, serving consumers, businesses and government. Backed by the research and development capabilities of AT&T Labs, the company runs the world's largest, most sophisticated communications network and is the largest cable operator in the U.S. The company is a leading supplier of data and Internet services for businesses and offers outsourcing, consulting and networking-integration to large businesses.

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