AT&T Adopts Eloquent's Web-Based Communications Solution To Speed Knowledge To Its Sales Organization.

Business/Technology Editors

SAN MATEO, Calif.--(BUSINESS WIRE)--Feb. 29, 2000

Eloquent's Rich Media Communications Solution Enables AT&T To Reduce

Time-To-Market And Drive Revenue

Eloquent, Inc. (Nasdaq: ELOQ), the leader in Web-based rich media business communications solutions, announced today that AT&T's Growth Markets Business Unit has chosen Eloquent's rich media communications solution to speed business and product information to its sales force. With more than 7,000 potential users and $8.1 billion in revenue, this AT&T division required a flexible, Web-based solution that would allow it to accelerate the implementation of new market initiatives.

"The telecommunications market is extremely fluid. AT&T's success is based on our ability to adapt quickly to the ever-changing market conditions at hand," said David Schneider, CIO, AT&T Growth Markets. "Eloquent's ability to combine the effectiveness of rich media with the speed and flexibility of Web-based delivery will play a key role in helping us further reduce our time-to-market for new services throughout the organization."

AT&T looked to dramatically shorten the time it takes to effectively deliver the complex information that drives its day-to-day selling activities. Traditionally, the company has relied on face-to-face meetings, conference calls and meetings over the Internet. Now, employees can access Eloquent's rich media content--synchronized audio, video, text and graphics--via the Internet to be fully briefed on AT&T's latest new technologies, applications and products.

With Eloquent, users can access the exact business information they need--at any time and from any location. Eloquent's advanced navigation and control features enable users to easily find just the information they want, and then to interact with it in their own way--reviewing specific sections if they want and skipping over material they already know. This user-driven, interactive model of delivering complex information has been shown to be extremely effective, while requiring only a fraction of the time and cost demanded by traditional face-to-face presentations.

"Large sales and service organizations need to overcome natural obstacles of time and distance in order to arm every employee with the information they need to manage their business in real time," said Jane Beule, Vice President of Marketing, Eloquent. "We're pleased that AT&T, a leader in global telecommunications, is joining a growing number of companies that are using Eloquent's Web-based communications solutions to improve their time-to-market and to lower their selling costs."

About AT&T

AT&T Corp. is among the premier voice, data and IP communications companies, serving more than 80 million customers, including consumers, businesses and government. With annual revenues of more than $53 billion and 149,000 employees, AT&T provides services to customers worldwide.

Backed by the research and development capabilities of AT&T Labs, the company runs the world's largest, most sophisticated communications network and has the largest digital wireless network in North America. The company is a leading supplier of data and Internet services for businesses and offers outsourcing, consulting and networking-integration to large businesses. It is also the nation's largest direct Internet access service for consumers.

Through its recent cable acquisitions, AT&T will bring its bundle of broadband video, voice and data services to customers throughout the United States. Internationally, the AT&T/BT Concert Global Venture serves the communications needs of multinational companies and international carriers worldwide.

About Eloquent, Inc.

Eloquent (Nasdaq: ELOQ) is the leader in Web-based rich media business communications solutions. Eloquent products and services quickly and effectively transfer knowledge to large audiences over the Web using synchronized on-demand video, audio, text and graphics. Eloquent solutions improve an organization's ability to deploy knowledge quickly. They reduce time-to-market, increase customer satisfaction, and enable on-demand strategic communications that drive top-line performance--at a fraction of the cost of traditional methods.

Eloquent's full service solution offering includes Web-based player and server software, content production facilities, content and application hosting, and a complete professional services offering. Eloquent's open architecture integrates easily with industry-leading technologies, enterprise applications, and other digital content. Eloquent's worldwide customer base includes over 1.5 million users across more than 180 companies.

For more information, please visit the company's Web site at www.eloquent.com.

Except for historical information, all of the expectations and assumptions contained in the foregoing are forward-looking statements involving risks and uncertainties. Important factors that could cause actual results to differ materially from such forward-looking statements include, but are not limited to, competition in our markets and for qualified personnel, timing of customer orders and technological change. For additional information regarding these and other risks refer to Eloquent's recent Prospectus, filed with the Securities and Exchange Commission on February 16, 2000.

Eloquent and the Eloquent logo are trademarks of Eloquent, Inc. All other trademarks are the property of their respective owners.