ASKO North America Division of AM Appliance Group Chooses ServiceBench for Web-Enabled Service Supply Chain.Business Editors/High-Tech Writers FAIRFAX, Va.--(BUSINESS WIRE)--May 10, 2004 High-Performance Washer/Dryer and Dishwasher Company to Utilize System for Warranty Processing and Performance-Driven Data Analysis ServiceBench, Inc., the leading provider of Web-based service supply chain management applications, today announced that ASKO, a manufacturer of high-performance washers, dryers and dishwashers, has chosen ServiceBench to automate its service supply chain via the Web. With ServiceBench, ASKO can easily process warranty claims and payments using ClaimCenter and PaymentCenter, while managing and analyzing critical service related data with PerformanceCenter - all from ServiceBench. "ServiceBench is excited about the opportunity to provide ASKO with a streamlined service supply chain," stated Michael Dering, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , ServiceBench. "By implementing an easy-to-use Web-automated system for warranty management and data analysis, ASKO reaffirms its market leadership in delivering premier products backed by extraordinary service." "Our alliance with ServiceBench is another important milestone for ASKO, as we take enormous pride in the quality of our appliances and their time-saving, value-driven efficiencies," according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Steve Piro, President of ASKO. "ServiceBench enables ASKO to strengthen that legacy with significantly enhanced service Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information; operations, ensuring that our customer relationships are the best they can possibly be." As a premier provider of cleaning appliances across the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and Canada, ASKO North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. will now be able to give its 1300 service providers an easy-to-use automated, online system for submitting warranty claims via ClaimCenter. In addition, ASKO will be able to process these claims quickly and easily. PaymentCenter gives ASKO the ability to ensure that warranty claims are paid to its service providers in a timely and efficient manner. With PerformanceCenter, ASKO gains a comprehensive data mining solution that enables the manufacturer to more easily detect and act upon critical patterns, trends, and relationships hidden within service data. ClaimCenter, PaymentCenter and PerformanceCenter are a part of Service Supply Chain (SSC SSC Secondary School Certificate SSC Standard Systems Center (USAF) SSC State Services Commission (New Zealand) SSC Swedish Space Corporation SSC Salem State College (Massachusetts) )/Central - a suite of Web-based applications See Web application. that serves as a highly efficient, dedicated, electronic hub for service supply chain transactions between manufacturers, parts distributors, extended warranty The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. providers, retailers, and service providers. About ServiceBench ServiceBench is the leading provider of Web-based service supply chain management applications. With ServiceBench, manufacturers, distributors, extended warranty providers and service providers streamline processes, save time and money, and increase customer satisfaction. ServiceBench modular products work together to fully automate the complete range of service activities including warranty claims administration, parts ordering, service dispatch, product registration management and service network management. Additional information is available online at www.servicebench.com. About ASKO ASKO (www.askousa.com) is a division of AM Appliance Group. AMAG AMAG African Microbicides Advocacy Group AMAG Agricultural Machinery Advisory Group has been marketing these premium-quality, Swedish-built dishwashers and washers and dryers in the United States for over 10 years. AMAG, which is headquartered in Richardson, Texas Richardson is a suburb in Dallas County and Collin County, Texas. As of the 2000 census, the city had a total population of 91,803, while according to a 2006 estimate, the population had grown to 99,200. , also represents the affordably priced, Italian-built Eurotech line. |
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