ARRIS Connects With Above All Software Composite Application to Integrate salesforce.com and Legacy Forecasting System.Provides Sales Team Unified Interface to Enter Forecast Data Within salesforce.com REDWOOD SHORES, Calif. -- Above All([R]) Software, a provider of award-winning business integration software, today announced that ARRIS ar·ris n. pl. arris or ar·ris·es The sharp edge or ridge formed by two surfaces meeting at an angle, as in a molding. [Alteration of Old French areste, fishbone, spine (Nasdaq:ARRS ARRS American Roentgen Ray Society. ), a global provider of next generation high-speed data, video and telephony systems and equipment, has successfully deployed the Above All Composite Application In computing, the term composite application expresses a perspective of software engineering that defines an application built by combining multiple services. People often compare composite applications to mashups. Platform[TM]. With Above All, ARRIS developed a composite application that integrates a hosted software-as-a-service solution and a legacy on-premise application to allow its sales team to use one simplified interface to enter account forecast information. The solution developed with the Above All Composite Application Platform mines information from the Applix TM1 sales forecasting and salesforce.com customer management systems and integrates them in real time. The new composite application provides the ARRIS sales team with a single interface to efficiently enter sales data that is ready to move from "opportunity" to "forecast." Now ARRIS sales representatives enter data once within the intuitive and familiar salesforce.com user interface (UI), yet interact in real time with the forecasting system. ARRIS evaluated extract-transform-load (ETL (Extract, Transform, Load) The functions performed when pulling data out of one database and placing it into another of a different type. ETL is used to migrate data, often from relational databases into decision support systems. ) integration options, but favored a composite application strategy using Above All. With the Composite Application Platform, ARRIS does away with the reconciliation issues created by unnecessarily moving data across multiple systems. "We needed a more efficient way to update our sales forecasts rather than asking our sales reps to re-key high probability deals in both salesforce.com and TM1 -- nor did we want to spend weeks retraining re·train tr. & intr.v. re·trained, re·train·ing, re·trains To train or undergo training again. re·train our sales team on a brand new interface," said ARRIS Senior Vice President of Sales Pete Wagener. "Above All enabled us to create the composite application to integrate these vastly different systems, and to deploy it within our CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. system." "ARRIS is an innovator in the broadband network industry, and its composite application approach to integrating its sales forecast process mirrors that innovative thinking," said Sanjay Sarathy, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Above All Software. "By leveraging Above All for salesforce.com integration, ARRIS can seamlessly interact with other systems, without the overhead of moving data and risking uncontrolled redundancy." About ARRIS ARRIS provides broadband local access networks with innovative systems for the delivery of voice, video and high-speed data to the home and business. ARRIS complete solutions enhance the reliability and value of converged services from the network to the subscriber. Headquartered in Suwanee, Georgia Suwanee is a city in Gwinnett County, Georgia. Portions of Forsyth County and Fulton County also have Suwanee and its zip code (30024) as a mailing address. The population was 8,725 at the 2000 census. Census Estimates for 2005 show a population of 12,553. , USA, ARRIS has design, engineering, manufacturing, distribution, service and sales office locations throughout the world. Information about ARRIS products and services can be found at http://www.arrisi.com. About Above All Software Above All Software provides award-winning software for rapid composite application assembly and delivery, enabling companies to leverage a service-oriented architecture See SOA. to meet changing business needs. This new, flexible service-level approach simplifies and reduces the cost of business integration. Above All's customers include Bell Canada, CSA (1) (Canadian Standards Association, Toronto, Ontario, www.csa.ca) A standards-defining organization founded in 1919. It is involved in many industries, including electronics, communications and information technology. , Hilton, Medtronic, and NASDAQ. Above All has alliances with some of the leading names in software, including Good Technology, Microsoft, salesforce.com, Siebel Systems/Oracle, and Systinet/HP. Headquartered in Redwood Shores, CA, Above All is privately held. For more information about Above All, visit our Web site at www.aboveallsoftware.com or call 800-819-5530. NOTE: Above All is a registered trademark of Above All Software in the United States and/or other countries. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion