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ARI Introduces New Warranty Claims Processing Product.


MILWAUKEE -- Kioti Tractor tractor, in agriculture, vehicle used to pull such equipment as plows, cultivators, and mowers; to power stationary devices such as saws and winches; and to push snowplows and earth-moving implements.  First Customer to License ARI's WarrantySmart(TM)

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), a leading provider of sales and profit-building technology services for equipment dealers, today announced the release of ARI WarrantySmart(TM), an easy-to-use, web-based, end-to-end end-to-end

a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine.
 warranty claims processing system. ARI WarrantySmart enables dealers, distributors and manufacturers to streamline product registration and warranty claim submission and processing, as well as to check claim status online.

"When we asked our customers what additional services they would like ARI to provide, manufacturers told us that a more extensive, web-based warranty product was a top priority," said Brian E. Dearing, chairman and chief executive officer of ARI. "ARI WarrantySmart leverages ARI's prior experience with warranty claim and product registration solutions deployed in the Outdoor Power and Recreation Vehicle Industries and is based on the established warranty processing and product registration technology we recently acquired. We now have a comprehensive new warranty processing solution specifically designed to meet the needs of the industries we serve," added Dearing.

Dearing said the warranty technology ARI acquired in September, 2004 had already been successfully deployed in the Food Service Industry. "This software is based on a proven system and we believe it will be enthusiastically received by our customers. We are committed to making further investments and enhancements in ARI WarrantySmart as customer needs evolve," he said.

Kioti Tractor, a leading manufacturer and distributor of compact tractors, attachments and implements based in Wendell, NC, is the first customer for ARI WarrantySmart. "Kioti Tractor is devoted to building an outstanding dealer network and supplying those dealers with quality parts, training and responsive service support," said C.G. Kim, president of Kioti Tractor. "We were looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 a vendor who would help us improve our warranty claim processing. ARI and ARI's WarrantySmart were exactly what we were looking for. ARI WarrantySmart will provide us with a low-cost, comprehensive, easy-to-use solution that will enable dealers to have greater control over the warranty claim and product registration process, as well as enable Kioti to process and pay claims faster," added Kim.

"We welcome Kioti Tractor as our first ARI WarrantySmart customer. We expect that Kioti will experience significant cost and time savings by streamlining the warranty process, and we are pleased to be part of delivering that return on their investment," added Dearing.

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 Dearing, ARI WarrantySmart is the next step in ARI's strategy to provide a comprehensive suite of products and services that dealers and the distributors and manufacturers whose products they sell and service can use in their respective businesses to help increase their sales, profits and productivity. ARI's suite of sales and profit-building tools include PartSmart(TM), WebsiteSmart(TM), Shopping Cart, EMPARTweb(TM), ARI MailSmart(TM) and ServiceSmart(TM).

ARI acquired full co-ownership of the software including source and object code, documentation, and unrestricted rights to modify and enhance the complete software portfolio of Service Management Group, Inc. (SMG SMG - Screen Management Guidelines. A VMS package of run-time library routines providing windows on DEC VT100 terminals. ), Hattiesburg, MS in September, 2004. The portfolio includes warranty processing and product registration software, web and CD electronic parts catalogs Noun 1. parts catalog - a list advertising parts for machinery along with prices
parts catalogue

catalogue, catalog - a complete list of things; usually arranged systematically; "it does not pretend to be a catalog of his achievements"
, e-Commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers.  and communications products. Under the terms of the acquisition, ARI may sell the products in any market other than the Food Service Industry (a restriction that ends after five years) and has exclusive rights for five years to market the software in the Outdoor Power, Power Sports, Agricultural Equipment, Recreation Vehicle, Marine and Construction Industries. SMG may continue to market the suite of software in any other industries. In addition, SMG has exclusive rights to distribute ARI's PartSmart(TM) and EMPARTweb(TM) electronic parts catalogs in the Food Service Industry for a period of five years. Either party's exclusivity period can be shortened short·en  
v. short·ened, short·en·ing, short·ens

v.tr.
1. To make short or shorter.

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 upon receipt of a buy-out buy·out also buy-out  
n.
1. The purchase of the entire holdings or interests of an owner or investor.

2. The purchase of a company or business:
 fee from the other party.

About Kioti Tractor

Kioti Tractor is a division of Daedong-USA, Inc., a U.S. subsidiary of Daedong Industrial Co., Ltd. specializing in the manufacture and distribution of high quality compact tractors, attachments and implements. Since its establishment in 1993, Daedong-USA has experienced rapid growth as a result of its unique ability to facilitate the responsive engineering and production of Kioti products specifically designed to meet the growing needs of U.S. compact tractor users. Since the first Kioti compact tractor was introduced in the U.S. in 1985, Kioti has achieved rapid and on-going progress, aligning a·lign  
v. a·ligned, a·lign·ing, a·ligns

v.tr.
1. To arrange in a line or so as to be parallel: align the tops of a row of pictures; aligned the car with the curb.
 itself among the nation's compact tractor brand leaders. Kioti remains steadfastly committed to the advancement and growth of compact tractor technology, value and service. For more information on Kioti, visit www.kiotitractor.com.

About Service Management Group, Inc. (SMG)

Service Management Group, Inc. is a privately held systems and solutions provider in industries with multi-tiered supply chains. SMG provides the infrastructure, software and services that enable e-Commerce to take place in real-time between businesses at each level of a distribution chain. The company's total solution, many-to-many approach, connects businesses across an entire supply chain through a central, reliable and secure hub using simple and economical internet connections for each trading partner. For more information, visit www.servicemg.com.

About ARI

ARI is a leading provider of electronic parts catalogs and related technology and services to increase sales and profits for dealers in the manufactured equipment markets. ARI currently provides approximately 82 parts catalogs (many of which contain multiple lines of equipment) for approximately 69 equipment manufacturers in the U.S. and Europe. More than 88,000 catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C.  subscriptions are provided through ARI to more than 28,000 dealers and distributors in more than 120 countries in a dozen segments of the worldwide equipment market including outdoor power, power sports, ag equipment, recreation vehicle, floor maintenance, auto and truck parts aftermarket Aftermarket

See: Secondary market.


aftermarket

See secondary market.
, marine and construction. The Company builds and supports a full suite of multi-media electronic catalog publishing and viewing software for the Web or CD and provides expert catalog publishing and consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.)
service - work done by one person or group that benefits another; "budget separately for goods and services"
. ARI also provides dealer marketing services, including technology-enabled direct mail and a template-based dealer website service that makes it quick and easy for an equipment dealer to have a professional and attractive website. In addition, ARI e-Catalog systems support a variety of electronic pathways for parts orders, warranty claims and other transactions between manufacturers and their networks of sales and service points. ARI currently operates three offices in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and one in Europe and has sales and service agents in England and France providing marketing and support of its products and services.
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Publication:Business Wire
Date:May 17, 2005
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