ARC Partners with Gartner Group to Help Clients Realize the Benefits of Total Cost of Ownership.Business Editors BARRINGTON, Ill.--(BUSINESS WIRE)--April 29, 2004 Alternative Resources Corporation (ARC) (OTC OTC See: Over-the-counter. OTC See over-the-counter market (OTC). BB:ALRC ALRC Australian Law Reform Commission ALRC Alberta Research Council ALRC Airlift Logistics Readiness Center (USAF) ): ARC, one of the premier IT services providers in the U.S., has become a Gartner Group (company) Gartner Group - One of the biggest IT industry research firms. Address: Connecticut, USA. TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. Alliance Program Partner and will bring this industry leading analysis tool to its clients throughout the U.S. TCO, or Total Cost of Ownership, is a type of calculation designed to help consumers and enterprise managers assess both direct and indirect costs Indirect costs are costs that are not directly accountable to a particular function or product; these are fixed costs. Indirect costs include taxes, administration, personnel and security costs. See also
This alliance with Gartner gives ARC access to a comprehensive database representing more than 900 organizations and over 6,000 strategic, quantitative measurements. This benchmarking data will allow ARC to guide clients in making strategic purchasing decisions to help them reduce costs, and increase services levels as well as user satisfaction. Utilizing the tool, ARC can calculate a company's TCO based upon detailed budget, salary and survey information, and can determine how that company compares to its competitors in the marketplace. Comparisons can be broken down by assets, industry, user type, geography, complexity and best practice adoption. After that, ARC can apply "what if" scenarios to determine the most cost effective direction for each individual client. This ARC initiative will allow its clients to better understand and control factors that drive up the costs of purchasing, operating and maintaining IT components over time. It will also help them improve planning, budgeting and forecasting by implementing a consistent decision framework that fosters continuous improvement and operational excellence in the IT environment. About ARC ARC is an IT services company that helps clients staff, manage, deploy, fix and operate their IT programs. ARC's services focus on responsiveness, scalability, quality improvement and cost reduction relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc support of a desktop asset in a corporate environment. The company has developed a significant, high quality business in the IT services industry with an emphasis on service desk, desktop support and deployment service offerings, all supported by ITIL-based methodologies and technology that significantly increase clients' return on technology investments. Headquartered in Barrington, Illinois Barrington is a village in Cook County, Illinois and Lake County, Illinois. The population was 10,168 at the 2000 census. Barrington is part of the greater Chicago metropolitan area. , ARC has provided these types of services to Fortune 1000 and mid-sized clients throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. since 1988. Learn more about ARC at www.arcnow.com. |
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