ARBROS Communications Launches Its First Citywide Networks in Washington, D.C. and Philadelphia.

Business Editors/Hi-Tech Writers

SILVER SPRING, Md.--(BUSINESS WIRE)--Sept. 18, 2000

ARBROS Set for Aggressive Deployment In Northeastern United States 

Using An Innovative Customer-Centric Approach

ARBROS(SM) Communications, Inc., an integrated communications provider, which has transformed the communications business model by placing emphasis on "total" customer requirements, announces the launch of its Washington, D.C. and Philadelphia communications networks.

Through a successful combination of innovations in technology and customer support, targeted service offerings and a strong management team from a variety of backgrounds, ARBROS is positioned for rapid growth while supporting a high level of service.

ARBROS' network deployment in the Washington, D.C. metropolitan area is a significant milestone in the overall expansion plan for the company. In combination with the Philadelphia network deployment, ARBROS gains immediate access to a broader geographic footprint in which to market its services.

ARBROS is planning an aggressive deployment in the northeast corridor, including Boston, New York, Pittsburgh and northern New Jersey, to be completed over the next few months.

"Our investment in fully understanding our customers and our superior management team gives us a competitive advantage," said Jonathan Flicker, ARBROS chief executive officer. "We help our customers grow by recognizing their unmet needs and executing innovative solutions faster than incumbent providers."

ARBROS believes other carriers have grossly underserved business customers in the U.S. northeastern market. In an effort to help small to medium-sized businesses continue to rapidly grow in their markets, ARBROS has developed a unique approach to customer segmentation. This approach has enabled ARBROS to prioritize its network deployment in relation to market demands, which allows customers to enjoy higher quality services not offered by current carriers.

ARBROS has assembled a management team that is capable of fully understanding and providing solutions to a variety of business market segments. The team is comprised of highly seasoned professionals from both the communications and service-sector industries. This unique combination gives the management team vertical market expertise and a broader customer-focused perspective.

ARBROS is deploying technologies that are designed to be superior in cost and will deliver on the future requirements of customers. The network will seamlessly transport voice, data and other services with speed and flexibility and will contain greater functionality than that currently offered by competitors. ARBROS' service foundation is built upon innovative technologies that support growth and integration.

ARBROS provides customer support and has built a network operations center, which monitors the network to ensure optimal functionality to provide a total customer solution at all times.

About ARBROS

ARBROS Communications, Inc., founded in March 1999, is an integrated communications provider serving small and medium businesses in the northeastern United States. Through innovative customer segmentation, ARBROS is leveraging its network to provide an integrated package of voice, data and enhanced communication services.

ARBROS seeks to provide exceptional customer service to businesses traditionally underserved by incumbent and competitive local exchange carriers. ARBROS is headquartered in Silver Spring, Md., with facilities in Washington, D.C., Landover, Md., northern Virginia, Philadelphia, Baltimore, Newark, N.J., New York, Pittsburgh and Boston. ARBROS can be found on the Internet at www.arbros.com.