APEX Voice Communications ships release 3.0 of OmniVox for Windows NT.SHERMAN OAKS, Calif.--(BUSINESS WIRE)--Dec. 11, 1996-- -- New release features project concept for organizing applications -- APEX Voice Communications announces the release of OmniVox for Windows NT 3.0, a computer telephony and call processing application development tool for the Microsoft Windows NT (3.51 or 4.0) operating system. New features include the "Project" concept for organizing applications, complete SCSA (Signal Computing System Architecture) An open architecture for transmitting voice and video signals. Its backbone is the SCbus, a 131 Mbps data path that provides up to 2,048 time slots, the equivalent of 1,024 two-way voice conversations at 64 Kbps. (SCbus) compatibility and, for international customers, support for Dialogics Global Tone Detection. This release gives developers added features that simplify the creation of multi-tasking, multi-threaded applications by providing a fully object-oriented (C++) graphical service creation tool. OmniVox for Windows NT 3.0 introduces the Project concept which organizes applications and their associated call flows, voice recordings and output fields. With OmniVox 3.0, users can create applications with multiple call flows and voice directories, all under a single project. This project can be managed completely from within one OmniView service creation window, eliminating the need to have multiple windows open. For example, voice messages can be recorded, modified and reviewed from within OmniView since the Speech Editor is now an integrated component, rather than a stand-alone tool. OmniVox is now completely SCSA compatible, supporting the complete line of Dialogic SCbus components. This makes it possible for OmniVox to use its Resource utility to configure auxiliary technology hardware (fax, voice recognition) as shared resources on the SCbus. In addition, the Route Table utility enables the user to configure available ports into functional groups dedicated to incoming or outgoing calls, in order to implement call bridging -- without the need for a switch or Dialogic DMX See DMX512. card. In conjunction with this, the OmniVox Dial command is now configurable to specify a resource group defining lines as outgoing and bridging calls between any two lines in the system. This feature is used in applications such as international callback and debit card processing. "OmniVox for Windows NT 3.0 fills the void in the marketplace for a mature and easy-to-use application development tool under Windows NT," said Elhum Vahdat, vice president of APEX Voice Communications. "With enhancements such as the Project concept and the support for Global Tone Detection, OmniVox continues to be the leading choice for developers worldwide." For international developers, OmniVox now supports Dialogics Global Tone Detection (GTD GTD Getting Things Done GTD Guaranteed GTD Gestational Trophoblastic Disease GTD Geometrical Theory of Diffraction GTD Generic Transparency Descriptor GTD Game Time Decision GTD Gonadotropin Deficiency GTD Global Tone Detection ), used when a tone other than the standard (DTMF (Dual-Tone MultiFrequency) The type of audio signals that are generated when you press the buttons on a touch-tone telephone. See also DMTF. DTMF - Dual Tone Multi Frequency ) tones need to be recognized. For example, GTD is used when a system utilizes a switch that does not generate Loop Current Drop to indicate that the caller has hung up, but instead generates a tone that must be detected by OmniVox. Also, OmniVox provides for international messages, in which the syntax of date, time, and currency expressions in languages other than English LOTE or Languages Other Than English is the name given to language subjects at Australian schools. LOTEs have often historically been related to the policy of multiculturalism, and tend to reflect the predominant non-English languages spoken in a school's local area, the can be set with new easy-to-use configuration screens. Other new features in OmniVox for Windows NT 3.0 include: Monitor Call Processing -- the Monitor function provides a real-time display of call processing in the application. The call flow diagram is scrolled from icon to icon as the call proceeds. Virtual Chat -- callers record personal introductory messages, listen to messages recorded by other callers, decide whether they wish to speak to each other one-on-one, or leave additional messages for each other. Fax Headers -- users can add header information, identifying the person or department sending the fax and the fax number it is being sent from, to the top of each fax that is sent out. Debug Level -- the OmniVox Line Management Utility now enables users to better set the Debug Level for efficient troubleshooting or to check the functioning of selected lines. Enhanced ODBC (Open DataBase Connectivity) A database programming interface from Microsoft that provides a common language for Windows applications to access databases on a network. -- the Start and End Transaction commands have been added to ODBC. These are used to enclose any transaction that results in changed data. They enable the user to specify whether to commit or rollback the transaction. The Set Options command has also been added, to be used when more than one user is accessing the same database at the same time ("concurrent processing"). Aspects such as isolation level and concurrency Operations that are performed simultaneously within the computer. For example, dual-core CPUs provide complete overlapping of two independent processes. See dual core, hyperthreading, multiprocessing, multitasking, multithreading, SMP and MPP. concurrency - multitasking are set using this command, which is intended for advanced level ODBC users. Voice Mail Additions -- new commands enable auto-attendant listing of messages, auto-attendant playing of messages, setting or changing the voice mail database and searching the voice mail database for messages by type, category, and subcategory. Comment Fields -- both Output Fields (up to 99 total) and voice prompts have a comment field for detailed text descriptions. OmniVox for Windows NT 3.0 is a native mode implementation under Windows NT and takes full advantage of 32-bit memory management facilities. OmniVox's open architecture allows developers to use other Windows standards such as DDE (Dynamic Data Exchange) A message protocol in Windows that allows application programs to request and exchange data between them automatically. DDE - Dynamic Data Exchange , named pipes, and mapped files. In addition, OmniVox for Windows NT provides a migration path for current users of Dialogic products running under DOS or Windows to a multi-tasking, multi-threaded operating system. Founded in 1989, APEX is a leading international manufacturer of "open architecture" computer telephony and call processing systems and toolkits. Specializing in high-density, multi-node systems, APEXs OmniVox solutions include graphical service creation tools (OmniView), service provisioning tools (OmniNet(TM)) and support for intelligent call processing (DNIS (Dialed Number Identification Service) A service that enables a company to identify which telephone number was dialed. A PBX often receives calls on the same port that were dialed to different 800 or 900 numbers, and the DNIS data contains the dialed number so , ANI, SS7). Utilizing industry standard components, OmniVox supports the Pentium PC, Digital AlphaServer, VME-bus, UNIX UNIX Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). (Solaris, SCO (The SCO Group, Lindon, UT, www.sco.com) A leading vendor of Unix operating systems for the x86 platform. SCO had also offered Linux, but abandoned the line in the spring of 2003. The SCO Group is the combination of two companies: Utah-based Caldera, Inc. , UnixWare, Interactive, Digital (OSF/1), HP-UX HP's version of Unix that runs on its 9000 family. It is based on SVID and incorporates features from BSD Unix along with several HP innovations. (operating system) HP-UX - The version of Unix running on Hewlett-Packard workstations. ), Windows NT, TCP/IP TCP/IP in full Transmission Control Protocol/Internet Protocol Standard Internet communications protocols that allow digital computers to communicate over long distances. , and Dialogic. Typical applications include IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. , audiotex, call conferencing, virtual chat, international callback, debit/credit card call processing, prepaid cellular, 1+ and 800 dialing and voice/fax mail. OmniVox also supports worldwide telephony protocols (E1/T1, ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. , DPNSS DPNSS Digital Private Network Signaling System ), fax processing, multi-lingual speech recognition, text-to-speech and host interface (3270, ODBC). With installations worldwide, customers include public and private PTTs, VARs, service providers/bureaus and corporate end-users. For more information on OmniVox for Windows NT 3.0 and other APEX products, please call +1-800-727-3970 in the United States, +49-89-361-2323 in Europe, +1-954-341-3841 in Latin America/Caribbean or +1-818-379-8400 worldwide. -0- OmniVox and OmniView are registered trademarks and OmniNet is a trademark of APEX Voice Communications Inc. All other names are trademarks or registered trademarks of their respective owners. CONTACT: The Garfield Group Bonnie Lieb, 609/396-0946, x 12 |
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