APAC Customer Services Receives Customer Interaction Solutions(R) Magazine's CRM Excellence Award for atHOME(TM) Service Solution.DEERFIELD, Ill. -- APAC Customer Services
APAC Customer Services, Inc. is a provider of customer interaction solutions to large corporations in the communications, financial services, insurance, healthcare, logistics, publishing, and hospitality , Inc. (Nasdaq:APAC APAC Australian Partnership for Advanced Computing APAC Agricultural Policy Analysis Center APAC Asia and Pacific APAC Asian Pacific American Coalition APAC Adapted Physical Activity Council (American Alliance for Health) ) announced today that Technology Marketing Corporation (TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center (R))'s Customer Interaction Solutions(R) magazine awarded its atHOME(TM) service solution a CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Excellence Award for 2006. This is APAC's seventh consecutive annual CRM Excellence Award. APAC Customer Services' atHOME(TM) service solution is a unique approach to the virtual work concept. "Our solution is dedicated to delivering a higher quality level of service than other remote agent solutions. It offers our clients greater flexibility in peak processing and service level attainment, all within a secure environment," stated Bob Keller, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . APAC currently has programs implemented in the communications, retail, publishing and travel and entertainment industries. Customer Interaction Solutions(R) has been the premier publication in the customer relationship management (CRM), call center and teleservices industries since 1982. "Customer Interaction Solutions magazine implemented the CRM Excellence Awards seven years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. APAC Customer Services has demonstrated to the editors of Customer Interaction Solutions(R) that its atHOME(TM) service solution substantially improved their clients' businesses," said Nadji Tehrani Nadji Tehrani is an American businessman, the founder and CEO of Technology Marketing Corporation (TMC), which publishes magazines and runs conferences devoted to the business of telemarketing, a word on which Tehrani himself holds a registered trademark. , founder and chairman of TMC, publisher of Customer Interaction Solutions(R). The CRM Excellence Award winners for 2006 were published in the May issue of Customer Interaction Solutions(R) magazine. About APAC Customer Services, Inc. APAC Customer Services, Inc. (Nasdaq:APAC) is a leading provider of customer care services and solutions for market leaders in healthcare, financial services, business services, publishing, communications and travel and entertainment industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com. About TMC(TM) Technology Marketing Corporation (TMC) publishes four print magazines: Customer Interaction Solutions, Internet Telephony, SIP Magazine and IMS (1) See IP Multimedia Subsystem. (2) (Information Management System) An early IBM hierarchical DBMS for IBM mainframes. IMS was widely implemented throughout the 1970s under MVS and continues to be used under z/OS. Magazine; as well as the digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV (Internet Protocol TV) Also called "TV over IP," IPTV delivers scheduled TV programs and video-on-demand (VOD) via the IP protocol and digital streaming techniques used to watch video on the Internet. Magazine and WiMAX Magazine. TMC also produces TMCnet, the world's leading communications and technology Web site. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about TMC, visit http://www.tmcnet.com. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion