AOL THREATENS TO GO PORTAL WITH ICQ.
It is widely rumored that America Online will roll out a new
"desktop portal" based on the next generation of its ICQ
messaging technology. AOL bought ICQ when it acquired Israeli startup
Mirabilis Ltd for $287m back in July (CI No 3,427). ICQ is a key asset
for AOL: the company claims there are 21 million users of the chat
software, half as many again as the 14 million registered subscribers to
AOL itself. In addition, ICQ has the elusive property of
"stickiness", a quality recognized as essential to portal
success. Users tend to stay with ICQ for 69 minutes per day, which is
far more time than they spend on conventional portals. The threat to the
established portals comes from the web search engine built into
ICQ99's taskbar - a desktop option comparable to the controversial
Sherlock web search feature built into Apple's Mac OS 8.5. The
Industry Standard reports that ICQ's default search engine will be
powered by Inktomi, with a Most Visited option built on Direct Hit,
which ranks sites by popularity. A third option will let users choose
from 16 search providers, including up-and-comers WebCrawler and NetFind
as well as the usual suspects, AltaVista, Lycos and Excite. The omission
of Yahoo from the list has excited speculation that ICQ99 is out to get
the hi ghly successful web directory, but AOL executives say all the
portals were offered the same deal and that it was Yahoo's own
choice to be left out.
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Copyright 1998 Gale, Cengage Learning. All rights reserved.
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