ANGOSS Announces Availability of KnowledgeSTUDIO for Siebel.

Business Editors

TORONTO--(BUSINESS WIRE)--Jan. 17, 2000

(CDNX:ANC) (CDNX: ANC - www.angoss.com)

ANGOSS Software Corporation, developer of the industry leading data mining solutions, KnowledgeSEEKER(R), KnowledgeSTUDIO(R), KnowledgeExcelerator(TM) and KnowledgeAccess(TM), announced today the availability of KnowledgeSTUDIO for Siebel, an integrated data mining solution for the Siebel Systems eBusiness and Siebel 99 enterprise application suites.

Users of Siebel Systems applications can now harness KnowledgeSTUDIO, the industry's leading data mining solution, to promote more effective 1 to 1 customer interactions, increase revenues, and reduce the cost and risk of their sales, marketing and customer support initiatives.

KnowledgeSTUDIO integrates seamlessly with Siebel 99 and Siebel eBusiness application suites, enabling Siebel Systems users to explore, visualize and act on customer data captured through all of Siebel's customer touching applications, as well as data sourced by Siebel Systems applications from other operational systems and external sources. The KnowledgeSTUDIO SDK also enables the dynamic deployment and continuous refinement of data mining predictive models developed in KnowledgeSTUDIO to non-technical users of Siebel sales force automation, marketing, call center, service and other enterprise application modules quickly and cost-effectively.

ANGOSS customers taking advantage of the integration of KnowledgeSTUDIO with Siebel Systems can achieve immediate payback on their technology investments through:

* Higher success rates in qualifying sales prospects, maximizing opportunities for closing sales.

* Closing the loop on their customer marketing and personalization initiatives to maximize returns achieved per marketing dollar expended.

* Delivery of more tailored product and service offers geared to the unique needs and requirements of individual customers.

* Enhanced customer loyalty by anticipating and responding to customer needs based on the continuous analysis of customer behavioural and transactional information captured across Siebel Systems' customer touching applications suites.

* Better management of customer risk by identifying defection and other risk signals to enable proactive intervention at each point in the prospecting, selling and customer management processes.

Introductory pricing for KnowledgeSTUDIO for Siebel starts at $75,000 for the first eBusiness or Siebel 99 application module selected. Pricing includes initial training, integration and support services for 5 marketing and sales analysts and includes client-server KnowledgeSTUDIO licenses for Windows NT and SUN Solaris client server environment. Run-time deployments of KnowledgeBuilder(TM), a fully customizable intelligent agent for closed loop enterprise relationship management developed by ANGOSS for use with Siebel System and other ActiveX compliant customer relationship management suites, are separately priced. For further product, pricing and availability information send your request to [e-mail].

The announced availability of KnowledgeSTUDIO for Siebel follows the entry by ANGOSS Software into the Siebel Systems Alliance Partners program in December, 1999. An outline of the integrated offering and key business benefits of the integrated solution can be found in our White Paper entitled "Closing the Loop on CRM: Dynamic Enterprise Relationship Management" at

http://www.angoss.com/services/knowledgenet/report0100.html

"We are pleased to have been accepted into the Siebel Systems Alliance Partners program. We think KnowledgeSTUDIO offers powerful, complementary functionality to Siebel Systems users and our integrated solution demonstrates the power and flexibility of the KnowledgeSTUDIO framework," commented ANGOSS President Eric Apps.

Siebel Systems is widely regarded as having the most comprehensive enterprise relationship management suite on the market, with flexible, standards based applications spanning all major customer touch-points, including sales force automation, marketing and campaign management systems, and field and call center based service and support functions. "By integrating powerful, proven and affordable KnowledgeSTUDIO data mining components into the market's leading CRM solution, we offer a fairly compelling value proposition to our customers and to other Siebel Systems users looking to add state of the art closed loop data mining capability right into their sales, marketing, service and other customer touching business areas," Apps commented.

"There is a natural fit between enterprise relationship management application suites and data mining technology at both business and technical levels", commented ANGOSS Vice-President Technology Ken Ono. "KnowledgeSTUDIO is a natural fit with the Siebel Systems architecture. As Siebel users start to explore extending the Siebel framework with data mining intelligence in 2000 and beyond KnowledgeSTUDIO will be the natural choice. When best of breed data mining solutions and CRM application suites can be combined like this, customers can achieve significant and enduring competitive advantage in today's 'customer wars'. We are excited about having the opportunity to extend our technology in this way."

Siebel Systems, Inc. (NASD:SEBL - www.siebel.com), recently ranked by Fortune magazine as the world's fastest growing software company, is a leading supplier of Web-based enterprise relationship management software systems for front office applications. Siebel Systems provides an integrated suite of sales, marketing and customer service applications for sales, marketing, customer service, call center, and Internet based e-business environments.

ANGOSS Software Corporation, headquartered in Toronto, Canada, develops and sells industry leading data mining solutions "at the intersection of the Warehouse and the Web". KnowledgeSEEKER and KnowledgeSTUDIO are used by leading Global 2000 companies in the financial services, retail, telecom, health care and advanced manufacturing sectors. ANGOSS Software also develops and sells KnowledgeExcelerator(TM) and KnowledgeAccess(TM), data mining add-ins for Excel and Access, the popular spreadsheet and database applications of Microsoft (R) Corporation. KnowledgeWebMiner(TM), VisibleWeb(TM) and KnowledgeExplorer(TM), data mining solutions for e-business, are planned for commercial release during 2000.

ANGOSS customers include AC Neilsen, Allstate Insurance, American Insurance Group, Ameritrade, Banc One, Bank of America, Bank of Montreal, Barclays Bank, Bell Canada, British Telecom, Capital One, Chase Manhattan Bank, CIGNA, Citibank, Discover Financial, E Coverage, Ernst & Young International, Federated Department Stores, Firemen's Fund Insurance, First USA, Frost National Bank, GE Capital, General Electric, MBNA, Mercer Management, MetLife, Microsoft Corporation, Nationsbank, Netcentives, Pfizer Inc., Providian, R.R. Donnelley & Sons, Sybase Inc., Texaco, 360 Group and Wachovia.

ANGOSS has offices or representatives worldwide, including the United States, France, Germany, Japan, Mexico, Central and South America, Scandinavia, and the United Kingdom. KnowledgeSEEKER, KnowledgeSTUDIO, KnowledgeExcelerator, KnowledgeAccess, KnowledgeWebMiner, KnowledgeBuilder, VisibleWeb and KnowledgeExplorer are trademarks or registered trademarks of ANGOSS Software Corporation. Other trademarks and registered trademarks are the property of their owners.

For more information, e-mail to [e-mail] or call 1-416-593-1122.

Siebel Systems' sales and service facilities are deployed locally in more than 20 countries and can be reached through the World Wide Web at www.siebel.com. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions.

Trademarks and registered trademarks not owned by Siebel Systems, Inc. or ANGOSS Software Corporation belong to their respective owners. This press release may contain forward-looking statements relating to the future performance of ANGOSS Software Corporation. Forward-looking statements, specifically those concerning future performance and the achievement of operating profitability are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include the risk of possible customer disappointment or dissatisfaction with ANGOSS Software products, and any resulting failure to expand the user base as anticipated by the Company; the Company's limited operating history and losses; increases in expenses; unproved market acceptance of the Company's products and services; technical uncertainties related to releases of new or modified products and adapting products to specific customer requirements; risks involving management of growth; competition and the introduction of new entrants and/or new products in the Company's markets; product development risks and risks of technological change; the risk of unanticipated expenses or asset reevaluations; and other risks and uncertainties all as described in the disclosure documents filed with securities regulatory authorities in accordance with applicable securities laws.

Note: CDNX has neither approved nor disapproved of the above information.