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AMS Improves Agency Workflow by Integrating Rating with Marshall & Swift / Boeckh's Home Valuation Product; QuoteWorks now includes embedded version of Residential Component Technology.


Business Editors

NEW BERLIN, Wis. / WINDSOR, Conn.--(BUSINESS WIRE)--July 21, 2003

Marshall & Swift / Boeckh's Residential Component Technology(TM)(RCT RCT Randomized Controlled Trial
RCT Regimental Combat Team (infantry regiment with their own artillery, engineers, medical and tanks)
RCT Rollercoaster Tycoon
RCT Randomized Clinical Trial
RCT Rhondda Cynon Taff
) is now available as an embedded component of AMS AMS - Andrew Message System  Rating's QuoteWorks for Personal Lines. The new product will be made available to existing QuoteWorks and Marshall & Swift / Boeckh subscribers in July 2003 at no charge.

The combined product delivers a streamlined workflow to agencies by allowing the CSR (1) (Customer Service Representative) A person who handles a customer's request regarding a bill, account changes or service or merchandise ordered. Agents in call centers are known as CSRs. See call center.  to obtain home valuation as part of the quote without interrupting the process. The new embedded version of RCT looks and feels like QuoteWorks and stores the valuation data with the client quote information, in the same database. Up until now, an agency had to exit the rating system and re-enter re·en·ter also re-en·ter  
v. re·en·tered, re·en·ter·ing, re·en·ters

v.tr.
1. To enter or come in to again.

2. To record again on a list or ledger.

v.intr.
 duplicate data in the valuation tool, slowing down the sales process A sales process is a systematic approach for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation. .

Salil Donde, senior vice president and general manager of AMS Rating, comments. "Accurate replacement cost estimation is an important part of making sure the homeowner is insured for the proper amount. With this release of QuoteWorks we are now able to provide our agency customers with an integrated workflow that includes RCT replacement cost functionality."

Peter Wells Peter Wells or Pete Wells (born circa 1948 - died 27 March, 2006) is best known as the slide guitarist with Australian rock band Rose Tattoo. Wells first rose to prominence as bassist with the pioneering Sydney-based heavy metal outfit Buffalo in the 1970's. , senior vice president of Marshall & Swift / Boeckh, also comments. "Because Residential Component Technology(TM) prepares component-based estimates using a home's unique characteristics and local material and labor costs, policyholders receive a more accurate replacement cost valuation."

About AMS Services

AMS Services, Inc. provides software and automation services to insurance agents, brokers, carriers, banks, MGAs and other distributors of insurance and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
. To learn more about AMS products and services, call 800.444.4813 or visit our Web site at www.ams-services.com.

About Marshall & Swift/Boeckh (MS/B)

Marshall & Swift/Boeckh (MS/B), an employee-owned organization with major funding from Boston Ventures, is recognized as a premier provider of local building cost information and estimating systems in the U.S. and Canada. MS/B provides resources to positively and measurably impact each client's profitability to enable them to better operate their business. For additional information about MS/B products and services, call 800.285.1288 or visit www.msbinfo.com.
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Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jul 21, 2003
Words:348
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