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AMERICAN AIRLINES CHOOSES THE PRUDENTIAL FOR MANAGED CARE IN THREE CITIES

              AMERICAN AIRLINES CHOOSES THE PRUDENTIAL
                  FOR MANAGED CARE IN THREE CITIES
    NEWARK, N.J., Nov. 14 /PRNewswire/ -- The Prudential has been chosen by American Airlines to provide managed health-care benefits as an option to 32,500 employees and their families in Dallas, New York City and Tulsa, Okla., beginning January 1992.
    "We're very pleased that American Airlines chose The Prudential for managed care," said Bill Link, president of Prudential's Group Operations.  "We know the strength of Prudential's networks and our commitment to customer service were key factors in our favor."
    Two other insurers will provide managed health-care benefits as a choice to 18,500 American Airlines employees in eight additional U.S. cities.
    Mary Jordan, managing director of compensation and benefits for American Airlines, said, "We view managed care as a key part of American's strategy to control increases in our health care costs while continuing to offer employees and their families a very comprehensive health plan."
    About 17,000 employees in Dallas, 4,600 in New York and nearly 11,000 in Tulsa will be eligible for Prudential Plus, a point-of-service plan.  Prudential Plus allows employees to use a network of physicians and hospitals or opt for traditional insurance coverage at the time health care is needed.
    In addition, American Airlines employees will benefit from the latest enhancement to Prudential Plus, the Prudential Member Documentation System (PMDS).  The first system of its kind, PMDS allows Prudential customer service representatives to electronically log telephone inquiries from plan members around the country.  PMDS also has a built-in reminder feature that prompts customer service representatives to follow-up with callers.
    The nation's largest insurer, The Prudential provides health-care benefits to more than 20 million Americans.  The Prudential operates managed-care plans in 46 locations nationwide.
    -0-          11/14/91
    /CONTACT:  Diana Lipps of The Prudential, 201-802-4884, or Andrea Rader of American Airlines, 817-931-0176/ CO:  The Prudential Insurance Company of America; American Airlines ST:  New Jersey, Texas IN:  INS AIR SU: JT -- NY005 -- 4360 11/14/91 11:00 EST
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Publication:PR Newswire
Date:Nov 14, 1991
Words:335
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