AMC Technology Reports First Quarter Results Including a 33% Growth in Customer Orders and Continued Profitability.RICHMOND, Va. -- AMC (Advanced Mezzanine Card) See AdvancedTCA. Technology, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , a leading provider of multi-channel integration software for contact centers, today reported results for first quarter 2006 that included 33% growth in customer orders compared to first quarter 2005 and continued profitability. "Along with the strong growth in customer orders, worth noting was a strong growth in our sales pipeline for AMC's new product offerings," stated Anthony X. Uliano, President and CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. . "We are seeing good results from the product investments that we made during 2005 including our contact center integration for Siebel 7 and Oracle's PeopleSoft Enterprise CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ." During first quarter, AMC received new and add-on orders from eight large enterprise customers that included Lennox International Lennox International Inc. (NYSE: LII) is a leading global provider of indoor climate-control solutions. The company designs, manufactures and markets a wide range of heating, ventilation, air-conditioning, refrigeration, indoor air quality and hearth products for residential and , City of San Jose San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. (CA) and the United States Forest Service “USFS” redirects here. For the figure skating organization, see U.S. Figure Skating. The USDA Forest Service is an agency of the United States Department of Agriculture that administers the nation's national forests and national grasslands. . Customer deployments were successfully completed in United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Europe, and the Caribbean Basin The Caribbean Basin is generally defined as the area running from Florida westward along the Gulf coast, then south along the Mexican coast through Central America and then eastward across the northern coast of South America. . During first quarter, AMC announced Sony of Canada, Ltd. as a major new customer. Sony Canada chose the AMC product suite to integrate mySAP(TM) Customer Relationship Management (CRM) with their Avaya contact center systems to enhance service in their customer support center located in Toronto, Canada. AMC also announced the successful validation by Oracle of integration between the AMC Multi-Channel Integration Suite version 5.0 and Oracle's PeopleSoft Enterprise CRM version 8.9. AMC has already received several new customer orders for this integration offering. The AMC Multi-Channel Integration Suite(TM) uniquely qualifies AMC to provide real-time connectivity between leading CRM applications and contact center solutions. Through its open architecture, contact centers can create a true multi-channel, multi-vendor contact center. About AMC Technology AMC Technology, LLC, is a leading provider of multi-channel integration software that allows contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service. AMC Multi-Channel Integration Suite(TM) features an open architecture that easily, seamlessly integrates customer relationship management (CRM) applications and contact center solutions. Used every day by thousands of agents around the globe, our pre-packaged integration solutions are deployed with leading CRM application providers including SAP, Siebel, Oracle PeopleSoft and Microsoft and leading contact center solution providers including Avaya, Cisco, Nortel, and others. Reflecting 10 years of experience, our customers include nearly 100 major corporations that rely on AMC solutions to better serve their customers. Founded in 1995, AMC Technology is a privately held software development company headquartered in Richmond, Virginia. Additional information is available at www.amctechnology.com or by contacting Kevin D. Huff, Vice President, Marketing and Alliances, at (804) 915-0520. Oracle, PeopleSoft and Siebel are registered trademarks of Oracle Corporation and/or its affiliates. SAP, mySAP and all other SAP products and service names mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries. All other product and company names mentioned herein are trademarks of their respective owners. |
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