AMC Technology Completes Siemens Ready Certification For Second Telephony Server.RICHMOND, VA--(BUSINESS WIRE)--Sept. 8, 1999-- AMC (Advanced Mezzanine Card) See AdvancedTCA. Technology, L.L.C. announced today that it has completed the Siemens ReadyTM Program for certification of its Telephony Gateway for use with IBM's CorePointTM enterprise software suite. This is the second AMC telephony gateway that has received Siemens Ready certification, strengthening the company's commitment to supporting key industry switch and CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. link platforms. The AMC Telephony Gateway is designed to be compatible with the Siemens Hicom 300E switch and the IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) CorePoint software suite, thus ensuring a seamless telephony link between the Siemens switch, the Corepoint software and the customer's SAP(TM) R/3(R) System. The telephony gateway provides the necessary link to implement CIC CIC circulating immune complexes. CIC Circulating immune complexes. See Immune complexes. for SAP R/3 Releases 3.0, 3.1, 4.0, and 4.5 by delivering telephony functionality to the agent screen in an "extended SAPphone" setting. "Verification through the Siemens Ready program confirms the broad applicability and openness of our product," stated Anthony X. Uliano, CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. and President, AMC Technology. "By supporting a number of key CTI middleware providers and switch options, we enable companies to leverage their current investments in SAP R/3." AMC, an SAP Development Partner, is an advanced technology services and software development company. AMC is the original developer of the Customer Interaction Center for R/3 Release 4.5 sold by SAP, and offers CIC for 3.X(TM) for SAP customers using R/3 Releases 3.0, 3.1, and 4.0. In addition, AMC offers CIC support services including custom component development, implementation services, and general call center consulting. Founded in 1995, AMC is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. with offices in Richmond, Virginia and Palo Alto, California “Palo Alto” redirects here. For other uses, see Palo Alto (disambiguation). Palo Alto (IPA: /ˌpæloʊˈʔæltoʊ/, from Spanish: palo: "stick" and alto: "high", i.e. . Siemens Ready is a trade mark of Siemens AG. SAP, R/3, and all SAP product and service names herein are trademarks or registered trademarks of SAP AG. All other product and company names herein are trademarks of their respective owners. |
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