AMC Technology Announces Alignment with SAP's Interaction Strategy Through Free Upgrade to SAP IC WebClient.RICHMOND, Va. -- AMC (Advanced Mezzanine Card) See AdvancedTCA. Technology, L.L.C., a provider of multi-channel interaction management solutions for contact centers, today announced the availability of free upgrades for customers running the AMC software for SAP IC WinClient to upgrade to the SAP IC WebClient to better align align (  līn),v to move the teeth into their proper positions to conform to the line of occlusion. with SAP's Interaction Center strategy. As discussed in the April 18th webinar sponsored by AMC, SAP has continued a major shift from the SAPGUI based Interaction Center Winclient to a browser-based Interaction Center Webclient. To help customers support the migration from IC WinClient to IC Webclient, AMC is offering free upgrades to those customers currently running the AMC software. "Many of our customers are working to align to SAP's WebClient strategy, and AMC remains dedicated to supporting our customers worldwide with this transition," stated Anthony X. Uliano, President/CTO, AMC Technology. "As a vendor with certified See certification. integrations for SAP WebClient, customers can feel comfortable about their continued, long-term Long-term Three or more years. In the context of accounting, more than 1 year. long-term 1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term. investment in AMC." To participate in the free upgrade program, current customers running the AMC software should contact their Account Manager or send an e-mail to Sales@amctechnology.com. The program is currently set to expire expire /ex·pire/ (ek-spi´er) 1. to exhale. 2. to die. ex·pire v. 1. To breathe one's last breath; die. 2. To exhale. on June 30th, 2007. About AMC Technology AMC Technology, L.L.C., is a leading provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service. AMC Multi-Channel Integration Suite(TM) features an open architecture that seamlessly integrates customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) applications and contact center solutions. Used every day by thousands of agents around the globe, our pre-packaged integration solutions are deployed with leading CRM application providers including Microsoft, Oracle, Salesforce.com, and SAP and leading contact center solution providers including Avaya, Cisco, Nortel and others. Reflecting 12 years of experience with many of the world's leading companies, our customers include over 120 innovative organizations that rely on AMC solutions to better serve their customers. Founded in 1995, AMC Technology is a privately held software development company headquartered in Richmond, Virginia Richmond IPA: [ɹɯʒmɐnɖ] is the capital of the Commonwealth of Virginia, in the United States. . For more information, please visit AMC at http://www.amctechnology.com. |
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