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AMC Technology, LLC Receives Customer Interaction Solutions(R) Magazine's ``CRM Excellence'' Award for 2006; AMC Multi-Channel Integration Suite(TM) Singled Out For Helping Clients Improve CRM.


RICHMOND, Va. -- AMC (Advanced Mezzanine Card) See AdvancedTCA.  Technology, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
 announced today that Technology Marketing Corporation (TMC TMC Technology Marketing Corporation (Norwalk, Connecticut)
TMC Texas Medical Center (Houston, TX)
TMC Traffic Message Channel
TMC The Movie Channel
TMC Traffic Management Center
(R))'s Customer Interaction Solutions(R) magazine (www.cismag.com) has named AMC Multi-Channel Integration Suite(TM) as a recipient of a CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  Excellence Award for 2006. Customer Interaction Solutions(R) has been the premier publication in the CRM, call center and teleservices industries since 1982.

E[acute accent acute accent
n.
A mark (´) indicating:
a. that a vowel is close or tense, as é in French été.

b. that a vowel or syllable has a high or rising pitch, as in Chinese or Ancient Greek.

c.
]The AMC Multi-Channel Integration Suite(TM)uniquely qualifies AMC to provide real-time connectivity between leading CRM applications and contact center systems. The AMC product suite provides certified, pre-packaged integration to reduce implementation time and lower the total cost of ownership. As a software development partner with CRM application providers including SAP, Oracle PeopleSoft, Siebel and Microsoft and with contact center solution providers including Avaya, Cisco and Nortel, AMC develops certified integration solutions that have been proven in numerous deployments worldwide.

E[acute accent]"AMC is focused on providing companies with the best possible software solution to meet their contact center integration needs," stated Anthony X. Uliano, President and CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. , AMC Technology, LLC. "This award reflects the confidence that customers have placed in the AMC product suite."

E[acute accent]"Customer Interaction Solutions magazine implemented the CRM Excellence Awards seven years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. AMC Technology, LLC has demonstrated to the editors of Customer Interaction Solutions(R) that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani Nadji Tehrani is an American businessman, the founder and CEO of Technology Marketing Corporation (TMC), which publishes magazines and runs conferences devoted to the business of telemarketing, a word on which Tehrani himself holds a registered trademark. , founder and chairman of TMC, publishers of Customer Interaction Solutions(R).

E[acute accent]The CRM Excellence Award winners for 2006 will be published in the May and June issues of Customer Interaction Solutions(R) magazine.

E[acute accent]About AMC Technology, LLC

E[acute accent]AMC Technology, LLC, is a leading provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service. AMC Multi-Channel Integration Suite(TM) features an open architecture that easily, seamlessly integrates customer relationship management (CRM) applications and contact center solutions. Used every day by thousands of agents around the globe, our pre-packaged integration solutions are deployed with leading CRM application providers including SAP, Siebel, Oracle's PeopleSoft and Microsoft and leading contact center solution providers including Avaya, Cisco, Nortel, and others. Reflecting 10 years of experience with many of the world's leading companies, our customers include nearly 100 innovative organizations that rely on AMC solutions to better serve their customers. Founded in 1995, AMC Technology is a privately held software development company headquartered in Richmond, Virginia Richmond IPA: [ɹɯʒmɐnɖ] is the capital of the Commonwealth of Virginia, in the United States. .

E[acute accent]About TMC(TM)

E[acute accent]Technology Marketing Corporation (TMC) publishes four print magazines: Customer Interaction Solutions, Internet Telephony Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks. , SIP Magazine and IMS (1) See IP Multimedia Subsystem.

(2) (Information Management System) An early IBM hierarchical DBMS for IBM mainframes. IMS was widely implemented throughout the 1970s under MVS and continues to be used under z/OS.
 Magazine; as well as the digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV (Internet Protocol TV) Also called "TV over IP," IPTV delivers scheduled TV programs and video-on-demand (VOD) via the IP protocol and digital streaming techniques used to watch video on the Internet.  Magazine and WiMAX Magazine. TMC also produces TMCnet, the world's leading communications and technology Web site. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about TMC, visit http://www.tmcnet.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jul 11, 2006
Words:583
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