ALLTEL, VALOR Telecom Sign $30 Million Contract Extension; Outsourcing Agreement Now Expires in 2006.Business Editors/Technology Writers LITTLE ROCK, Ark.--(BUSINESS WIRE)--May 6, 2002 ALLTEL today announced that VALOR Telecommunications, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , has extended its information services See Information Systems. outsourcing contract for 18 months. The extension, which is valued at more than $30 million, expires in 2006. Under the agreement, ALLTEL Information Services provides comprehensive remote outsourcing of all production operations servicing VALOR Telecom's customer care, end-user billing, carrier access billing, operational support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services and print/stuff/mail requirements. ALLTEL provides account management services on-site at VALOR's operations in Irving, Texas, and provides remote outsourcing through ALLTEL's solution center in Twinsburg, Ohio. VALOR Telecom is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. formed in 1999, with operating subsidiaries in Oklahoma, New Mexico and Texas. VALOR Telecom owns and operates over 585,000 local access lines in primarily rural exchanges in the Southwestern United States. The company is based in Irving, Texas. VALOR's major investors include: Welsh, Carson, Anderson & Stowe, Vestar Capital Partners, Citicorp Venture Capital and a group of twelve Hispanic investors with long-standing ties to the Southwest. ALLTEL Information Services' telecommunications organization provides customer care and billing, systems integration, information technology outsourcing Information Technology Outsoucing or ITO is a company's outsourcing of computer or Internet related work, such as programming, to other companies. It is used in refence to Business Process Outsourcing or BPO, which is the outsourcing of the work that does not require so much , systems management and professional services to communications carriers of all sizes and disciplines. ALLTEL, with more than 10 million communications customers and $7.5 billion in annual revenues, is a leader in the communications and information services industries. ALLTEL has communications customers in 24 states and provides information services to telecommunications, financial and mortgage clients in more than 50 countries. ALLTEL, NYSE NYSE See: New York Stock Exchange : AT www.aistelecom.com VALOR Telecom www.valortelecom.com |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion