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ALLTEL, VALOR Telecom Extend Outsourcing Contract; Agreement Continues Relationship Through 2008.


LITTLE ROCK, Ark. -- ALLTEL (NYSE NYSE

See: New York Stock Exchange
:AT) today announced that VALOR valor

a rodenticide no longer marketed because of toxicity in horses causing dehydration, abdominal pain, hindlimb weakness, inappetence, fishy smell in urine. Called also N-3-pyridyl methyl N1-p-nitrophenyl urea.
 Telecommunications, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, has extended its outsourcing contract for two more years, through December 2008. Terms of the contract were not disclosed.

Under the agreement, ALLTEL provides remote outsourcing of all production operations servicing VALOR Telecom's customer care, end-user billing, carrier access billing, operational support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  and print/stuff/mail requirements. ALLTEL provides on-site account management services at VALOR's operations in Irving, Texas Irving (pronounced 'er-ving') is a city located in the U.S. state of Texas within Dallas County. According to the 2000 U.S. Census, the city population was 191,615; the 2006 estimate was 201,927 according to the North Central Texas Council of Governments, and 196,084 according to , and provides remote outsourcing through ALLTEL's solution center in Twinsburg, Ohio Twinsburg is a city in Summit County, Ohio, United States, a suburban city about halfway between Akron and Cleveland. The population was 17,006 at the 2000 census. Geography
Twinsburg is located at  (41.324122, -81.
.

"ALLTEL's integrated solutions, coupled with their deep industry expertise, have effectively supported the full spectrum of VALOR's operations since our inception," said Cynthia B. Nash, senior vice president and chief information officer of VALOR. "This contract extension represents an ongoing commitment to our strategic business relationship and continued evolution of the services and systems ALLTEL provides."

VALOR has been an ALLTEL customer since January 2000. "ALLTEL's work with VALOR demonstrates our company's commitment to providing comprehensive customer-care and billing products to customers," said John Milligan, ALLTEL vice president of telecom services. "This is the second extension of this contract, a clear signal that ALLTEL provides the complete support our customers need to thrive in today's competitive telecom industry."

ALLTEL is a customer-focused communications company with almost 13 million customers and $8 billion in annual revenues. ALLTEL provides wireless, local telephone, long-distance, Internet and high-speed data services to residential and business customers in 26 states.

About VALOR Telecommunications, LLC

VALOR Telecom is a privately held telecommunications company and an Incumbent Local Exchange Carrier ILEC, short for incumbent local exchange carrier, is a local telephone company in the United States that was in existence at the time of the break up of AT&T into the Regional Bell Operating Companies (RBOCs) also known as the "Baby Bells". . In addition to local telephone service, the company offers business and residential customers telecommunications services such as unlimited nationwide long distance, bundled calling plans, directory and online yellow pages, high-speed DSL DSL
 in full Digital Subscriber Line

Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary
, Internet access service, telephone equipment, data solutions, calling features and more. Formed in 1999, VALOR is based in Irving, Texas, and its operating subsidiaries own and operate approximately 550,000 local access lines in primarily rural areas within Texas, Arkansas, Oklahoma and New Mexico. For additional company information, please visit our website at www.valortelecom.com.

ALLTEL, NYSE: AT

www.alltel.com
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Sep 9, 2004
Words:348
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