ALL YOU WANT FOR CHRISTMAS.Byline: Joe Mosley The Register-Guard There's a common theory that numbers are fickle - they can be made to say whatever you'd like. Well, proof appears to be in the Christmas-season hype. Marketers, retail groups, researchers and a wide variety of others have spent the past couple of months spewing a steady stream of polls, predictions, surveys and suggestions of what shoppers could or should be buying during the biggest retail-sales period of the year. Consumer Reports, the godfather of shopping research organizations, has put out a holiday shopping poll indicating, among other things, that nearly a fifth of Americans plan to buy flat-panel television sets for the holidays or soon after. Angie's List Angie's List is one of many companies which aggregate consumer reviews of local service companies and which have been described by the New York Times as "a glorified version of Yellow Page listings. - an Indiana-based online company that offers ratings and reviews of home improvement contractors - conducted a poll that suggests 62 percent of respondents will spend as much as a quarter of their holiday budgets on gift cards. Even the Hershey's company - of chocolate fame - has gotten into the act with a shopping survey indicating that electronics (29.3 percent) will edge clothing (22.8 percent) as this year's most popular gift category. "I love this stuff, because it gives consumers another source of information in their product evaluation," says Debra Ringold, professor of marketing at Salem's Willamette University Willamette’s College of Liberal Arts is the undergraduate school on campus. The oldest of the graduate programs is the College of Law, founded in 1883 and located in the Truman Wesley Collins Legal Center. and board chairwoman for the American Marketing Association The American Marketing Association, one of the largest professional associations for marketers, has 38,000 members worldwide in every area of marketing. For over six decades the AMA has been the leading source for information, knowledge sharing and development in the marketing profession. . "My view is that more information ... is better," Ringold says. "The more you know as a consumer, the better choices you make - and the more competitive the marketplace." According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the National Retail Foundation, holiday retail sales in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. are expected to increase by 5 percent over 2005, to a total of $457 billion this year. Angie's List found that consumers will spend an average of almost $800 each this year on gifts for family and friends. All of that provides plenty of motivation for retailers - whether they're looking to sample preferences or shape them - and for the consultants looking to tap into the juice of the season. Hot gifts? Try a PlayStation 3, or a flat-panel TV. Or toys. Or gift cards. Miss out on Black Friday Black Friday, Sept. 24, 1869, in U.S. history, day of financial panic. In 1869 a small group of American financial speculators, including Jay Gould and James Fisk, sought the support of federal officials of the Grant administration in a drive to corner the gold ? Try Cyber Monday The name given by online retailers and e-commerce experts to the Monday following the Thanksgiving holiday. With its Black Friday counterpart in actual store-based traffic, analysts have pointed to significant spikes in online shopping on Cyber Monday. . That's the vehicle of online retailers, who are promoting the day after the Thanksgiving weekend as a kickoff to an Internet-based shopping season that JupiterResearch has predicted will gross $32 billion this year - an 18 percent increase over 2005. A joint survey by Shop.org and BizRate Research indicates 63 percent of online retailers had begun their holiday promotions by the first weekend in November. And the Consumer Reports poll indicates 40 percent of adults will shop online for the holidays - for convenience (45 percent), to avoid crowds (17 percent) and for better prices (12 percent). "When organizations field a survey, whether they do it themselves or have a research contractor, they're motivated by a desire to find out what consumers want," says Ringold. "Market research is one way that companies carry out a dialogue with consumers." What are they finding? The gold standard for shoppers, as in recent years, is electronics. The Computing Technology Industry Association See CompTIA. found in a recent poll that Sony's new PlayStation 3 is this year's most-wanted tech toy, showing up on the wish lists of 21 percent of poll respondents. High-definition, LCD and plasma TVs were second on the list, at 18 percent; Microsoft's Xbox 360 game console See video game console. was third, at 10.2 percent. Also high on the tech lists were digital cameras, smart phones and MP3 music players such as Apple's iPod. "A lot of LCDs (televisions) is what we're looking at," says Matt Geiss, sales manager sales manager n → gerente m/f de ventas sales manager n → directeur commercial sales manager sale n → at the Best Buy store in Springfield. "What's changed in that category is the price - it's become more consumer-friendly. And it's a phenomenal television, obviously." The flat-panel televisions now range in size from 15 inches to 42 inches, and in price from $300 to $5,000, Geiss says. He also expects Nintendo's new Wii gaming console See video game console. - launched a week ago in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. - to be a big hit with customers frustrated by the harder-to-find PlayStation 3. `Nintendo is able to produce significantly more (units),' Geiss says. `It's going to be hit-and-miss when they come in (to the local inventory), but they're going to be a whole lot more accessible than the PlayStation 3.' Other gift ideas? According to the Angie's List poll, nearly three-quarters of respondents feel good about giving gift cards. But the company also warns consumers to be careful of expiration dates, fees and conditions for use. "Some cards have expiration dates or fees that can impact the overall value of the gift you're giving," says Angie Hicks, the company's founder, in a news release about the poll results. Corporate Research International - an Ohio outfit that bills itself as "a leading mystery shopping Mystery shopping is a tool used by market research companies to measure quality of retail service. These companies send mystery shoppers to 'act' as shoppers in return for some combination of cash, store credit, purchase discounts, or reimbursement for the goods or services and consumer survey company" - concurs with the gift card theory. The company's poll of shoppers during the 2005 holiday season found that more than 75 percent gave gift cards last Christmas. The most popular cards were from restaurants (24.2 percent), followed by department stores This is a list of department stores. In the case of department store groups the location of the flagship store is given. This list does not include large specialist stores, which sometimes resemble department stores. (14.8 percent). "I certainly can tell you we have aggressively planned to do a very strong business this year, in gift cards specifically," says Kimberly Reason, director of corporate communications Corporate communications is the process of facilitating information and knowledge exchanges with internal and key external groups and individuals that have a direct relationship with an enterprise. for Macy's Northwest. "Every year, our gift card sales have increased remarkably," Reason says. "It's certainly a method of commerce that customers are using more and more." She also expects brisk sales in the department store chain's other "giftable items," ranging from trendy products such as women's leggings leg·ging n. 1. A leg covering usually extending from the ankle to the knee and often made of material such as leather or canvas, worn especially by soldiers and workers. 2. leggings a. to classics such as cashmere cashmere Animal-hair fibre forming the downy undercoat of the Kashmir goat. The fibre became known for its use in beautiful shawls and other handmade items produced in Kashmir, India. The fibres have diameters finer than those of the best wools. sweaters. "All of our gifts are out on the floor," Reason says. "We have our visible presentation for the holidays all laid out, and our stores have been working very hard getting ready for the holiday season." The big guns came out this weekend, following the Black Friday blast-off blast·off also blast-off n. The launch, especially of a rocket. blast-off n (SPACE) → lanzamiento blast-off n (Space to this year's shopping countdown. According to the Consumer Reports poll, 30 percent of respondents planned to spend at least part of Black Friday shopping - contributing to the 13-hour average that consumers will spend on this year's shopping duties. The Maritz Retail Research Group found in a separate poll that 44 percent of consumers from households with incomes between $75,000 and $100,000 would participate in Black Friday's shopping blitz - 77 percent of them citing sale prices. Hershey's went so far as to relabel the day after Thanksgiving "Special Dark Friday" to promote its Special Dark chocolate. The company offered a toll-free line for shoppers to sign up for free wake-up calls on "Special Dark Friday" and commissioned its shopping survey to gauge America's gift-buying preferences. "For retailers and manufacturers of seasonal-related goods, this is a big, important time of the year," says Ringold, the Willamette University expert. "The risks associated with not understanding what consumers want at this time of year are really high. So to avoid mistakes, they're asking." |
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