AIT and Fiserv CBS Worldwide Form Global Partnership.Business Editors LAKE MARY Lake Mary may refer to:
New Strategic Partnership Extends Eight-Year Relationship Between Two Companies to Help Financial Institutions Improve Customer Relationships AIT and Fiserv CBS (Cell Broadcast Service) See cell broadcast. Worldwide have formed a new strategic partnership, expanding a relationship the two companies started in 1995. Under the terms of the partnership, Fiserv CBS Worldwide will adapt and integrate AIT's Portrait product into its end-to-end marketing, sales and servicing solutions for financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. clients worldwide. Fiserv CBS Worldwide markets business and technology solutions to financial institutions in more than 50 countries, throughout Europe, Asia Pacific, Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. , the Caribbean, Canada and the United States The United States and Canada share a unique legal relationship. U.S. law looks northward with a mixture of optimism and cooperation, viewing Canada as an integral part of U.S. economic and environmental policy. . Starting in the mid-'90s, Fiserv integrated AIT's technology components in its successful Alliant Customer Relationship Servicing (CRS CRS Course CRS Certified Residential Specialist (real estate certification) CRS Central Reservation System CRS Can't Remember Stuff (polite form) CRS Cost Reduction Strategy CRS Consumer Relations Specialist ) solution, now licensed in more than 25,000 branch and call center workstations in 19 countries. Key elements in the Fiserv decision to leverage AIT's technology framework include its standardization on a thin client and Web services-based environment, an integrated business process engine, and the focus both companies place on the financial services industry, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Alex Groenendyk, President of Fiserv CBS Worldwide. "We have worked successfully with AIT for over eight years, delivering solutions to clients around the globe," Groenendyk said. "The AIT framework provides Fiserv CBS Worldwide and our clients with key technologies for managing customer interactions and processes. When combined with our integrated, enterprise solutions, our clients will better manage every aspect of their customer lifecycle - from targeting and attraction to customer acquisition, servicing and retention, as well as targeted cross-sell." "This partnership increases the reach of Portrait to a large set of financial services clients and extends AIT's strategy to build our global presence." said Nick Randall, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of AIT Group. "Fiserv has clients in over 50 countries worldwide so this strategic partnership will be key to helping us achieve our objective." Fiserv, Inc. (Nasdaq: FISV FISV Fiserv, Inc (stock symbol) ) provides industry leading information management systems and services to the financial industry, including transaction processing, outsourcing, business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in and software and systems solutions. The company serves more than 14,000 clients worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance companies and agents, self-insured employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv reported $2.3 billion in processing and services revenues for 2002. Fiserv can be found on the Internet at www.fiserv.com. Fiserv CBS Worldwide is a unit of Fiserv, Inc. that delivers end-to-end business and technology solutions for financial institutions. Through its offices in London, Singapore, Bogota and Orlando, Florida, Fiserv CBS Worldwide enables more than 300 financial institutions to deliver integrated solutions for managing the entire customer lifecycle. Fiserv CBS Worldwide can be found on the Internet at fiservcbs.com. AIT makes companies more successful by making them more responsive. Portrait, its Customer Interaction Management software (CIM (1) (Computer-Integrated Manufacturing) Integrating office/accounting functions with automated factory systems. Point of sale, billing, machine tool scheduling and supply ordering are part of CIM. ), focuses on the most important part of traditional CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. : the point where it touches the customer. Portrait helps business users and strategists design, model, deploy, manage and change the processes that drive customer interactions across all channels. By dramatically increasing a company's responsiveness to change, Portrait helps win new customers, sell more to them and serve them better. By mastering customer interactions, Portrait makes CRM work. Portrait lets all customer data stay in the systems and data stores where it naturally lives so integrating with existing back-end systems is easy -- even if those systems are changing. New configurations, new rules, new processes and new interfaces are generated faster. The company has developed its specialist knowledge over 17 years, through successful deployments for its blue-chip client base. Customers include, Banco Bradesco (Brazil), First Data Europe, Lloyds TSB, Marks & Spencer Financial Services, Nationwide Building Society, The Woolwich, Komercni Banka (Czech Republic), Rainier Pacific Bank (US) and Wells Fargo Home Mortgage (US). For more information on AIT, visit the website at: http://www.aitgroup.com. |
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