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AIS Adds Durand Media Group to DRTV Client Roster.


OLDSMAR, Fla. -- Advanced Interactive Sciences, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
 (AIS) and Durand Media Group, Inc., have entered an agreement for AIS to provide in-bound calling service for products Durand markets via direct response television advertising.

Under the agreement, Durand will utilize AIS's Acquire(TM), Boost(TM) and Pursue(TM) intuitive speech technology products to process calls resulting from DRTV DRTV Direct Response Television (media)  spots. Utilizing a script developed specifically for each product, AIS's "virtual agents" will respond to inquiries, take orders, process payments and transmit the information back to Durand for fulfillment. Virtual agents, which can "converse" in both English and Spanish, also will perform up-sell functions.

"AIS and Durand Media Group are like-minded on many different levels, yet we each bring a unique set of skills and experience to the mix," says Ed Barbara, AIS executive vice president, business development. "Combining their DRTV marketing savvy with the intellectual property we've accumulated over the tens of millions of calls AIS has processed has resulted in a program that is designed for success from the outset."

Adds Rick Durand, president, Durand Media Group (http://www.durandgroup.com): "AIS offers a comprehensive intuitive speech technology product that has proven itself many times over. We are confident that their industry experience combined with the quality of their virtual agents and their innovative technology will ultimately garner results that exceed anything we've used in the past."

In working with Durand -- which provides integrated services In computer networking, IntServ or integrated services is an architecture that specifies the elements to guarantee quality of service (QoS) on networks. IntServ can for example be used to allow video and sound to reach the receiver without interruption.  including design, media replication, product assembly, inventory management, distribution, fulfillment and customer service for such clients as Tae Bo Tae Bo is an aerobic exercise routine developed by tae kwon do practitioner Billy Blanks, and was one of the first "cardio-boxing" programs to enjoy commercial success. Such programs use the motions of martial arts at a rapid pace designed to promote fitness. , Jeff Gordon Jeffery Michael Gordon (born August 4, 1971) is a professional American race car driver. He was born in Vallejo, California, raised in Pittsboro, Indiana, and currently lives in Charlotte, North Carolina. , Citibank, MTV MTV
 in full Music Television

U.S. cable television network, established in 1980 to present videos of musicians and singers performing new rock music. MTV won a wide following among rock-music fans worldwide and greatly affected the popular-music business.
, Outdoor Channel, Saturn, GMC GMC

See: Guaranteed Mortgage Certificate
 Trucks, MorningStar Entertainment, Smith-Barney and Home Depot -- AIS joins a network of strategic alliances and partnerships that includes such companies as Chicago-based CPO (Chief Privacy Officer) An individual who manages the privacy issues within an organization. Arising out of the privacy regulations in finance and health care in the late 1990s, the CPO position eventually crossed over to all industries.  Direct (http://www.cpodirect.com), which has partnered with Durand for the past five years.

"CPO is responsible for the DRTV and Internet marketing aspects of the various programs AIS will be involved with," says Norm Goldring, president, CPO Direct. "Essentially, we drive the calls and AIS converts them to orders."

About Advanced Interactive Sciences

Advanced Interactive Sciences, LLC (AIS) is the leading provider of intuitive speech technology. An industry pioneer, AIS (http://www.aisvoice.com) helps companies deal with the variability that comes with call center management by integrating artificial intelligence with advanced speech recognition and combining that with executive reporting and workforce management. By deploying AIS' "virtual agents" and other industry-tailored technologies and services, companies are realizing increased up-sell and cross-sell conversion rates, significantly reduced costs per sale and improved account resolution.
COPYRIGHT 2005 Business Wire
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 13, 2005
Words:417
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