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AIRGAS USHERS IN ENHANCED CUSTOMER FOCUS WITH ON-LINE WEB-SITE.


RADNOR, Pennsylvania--(BUSINESS WIRE)--Dec. 2, 1998--Airgas, Inc. (NYSE NYSE

See: New York Stock Exchange
:ARG See argument.

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) an integrated gas and industrial distribution company announced the release of a newly expanded web site at http://www.airgas.com.

The site's new design was developed to enhance customers ability to use a variety of new and planned features.

"It's all about doing business," said Sandy Goldstein, Vice President and Chief Information Officer. "We want our web site to be viewed not only as an information resource but as a dynamic environment that simplifies and enhances the process of doing business with Airgas."

"Local, individualized in·di·vid·u·al·ize  
tr.v. in·di·vid·u·al·ized, in·di·vid·u·al·iz·ing, in·di·vid·u·al·iz·es
1. To give individuality to.

2. To consider or treat individually; particularize.

3.
 service has always been a key marketing strategy for us," said Pat Visintainer, Vice President, Sales and Marketing. "We feel that the Internet and electronic commerce can help bring us even closer to our customers, giving them the information they need to make informed business decisions, streamlining their workflow and helping facilitate our national resources in fulfilling customers' needs."

Examples of new interactive features include a "Quick View" window, which lets visitors search for the nearest customer service location, extensive key word search capability, view key stock information and check the most recent news releases without leaving the current screen. The employment section allows job seekers job seeker also job·seek·er
n.
One who seeks employment.
 to apply for work using an on-line application form. Those who have no prepared text resume can generate one using the section's "Resume Builder" option.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Goldstein, these capabilities are only the beginning of an ongoing process of adding interactive utilities to the web-site. For example, Airgas is currently testing the first of several electronic commerce initiatives, which will be offered to a target customer group for feedback and refinement before being unveiled to the full market. The electronic commerce function is to be integrated with a full product catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C.  allowing customers to purchase products on-line with point-and-click simplicity.

Airgas' web site, intranet and electronic commerce are being developed in conjunction with Digital Wave Associates of Huntingdon Valley, Pennsylvania Huntingdon Valley is a village located in Lower Moreland Township and Abington Township in Montgomery County, Pennsylvania, bordering the Fox Chase section of Philadelphia County, Pennsylvania, United States. .

Airgas, Inc. is the largest distributor of industrial, medical and specialty gases and related equipment in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . Its distributor network includes over 700 locations in 44 states.

Airgas, Inc.'s press releases are available on the company's web site at http://www.airgas.com.
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Dec 2, 1998
Words:368
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