AIM Fund Services Rated Best-in-Class by NQR.Business Editors HOUSTON--(BUSINESS WIRE)--Aug. 18, 2003 AIM Investments(SM) announced today that A I M Fund Services, Inc., AIM's internal transfer agent and shareholder services subsidiary, was rated Best-In-Class among honors it received for superior customer service from National Quality Review (NQR NQR Nuclear Quadrupole Resonance NQR Not Quite Right NQR Nationaler Qualifikationsrahmen (German) NQR Network Quality Review ). AIM's service quality for telephone customer service was rated Best-In-Class for the second quarter of 2003, NQR's highest rating in this service area. AIM also earned NQR's 5-star rating for telephone service for the 12-month period ending June 2003. NQR is a Boston-based consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a specializing in evaluating service performance for the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industry. "We are excited and extremely proud to be recognized so favorably fa·vor·a·ble adj. 1. Advantageous; helpful: favorable winds. 2. Encouraging; propitious: a favorable diagnosis. 3. by NQR," said Tony Green, president of A I M Fund Services, Inc. "For our associates to continue to deliver first-rate customer service, while getting accustomed to a new system and at the same time working with the ongoing efforts of integrating AIM and INVESCO's transfer agencies, truly demonstrates the quality of people we have working with us every day." About AIM Investments Houston-based AIM Investments represents one of the nation's leading investment management companies. It is dedicated to providing its clients with exceptional products and services through multiple investment management styles and a broad range of investment solutions -- mutual funds, retirement products, separately managed accounts for high-net-worth and institutional investors Institutional Investor A non-bank person or organization that trades securities in large enough share quantities or dollar amounts that they qualify for preferential treatment and lower commissions. , annuities, cash management, college savings plans, alternative investments and offshore products. Founded in 1976, AIM Investments had $147 billion in assets under management Assets Under Management (AUM) is a term used by financial services companies in the mutual fund and money management or investment management business to gauge how much money they are managing. and approximately 11 million shareholders as of June 30, 2003. For more information, visit www.aiminvestments.com. AIM Investments is a service mark of A I M Management Group Inc. and is the subject of a pending application for trademark registration. A I M Advisors, Inc., A I M Capital Management, Inc., AIM Private Asset Management, Inc., and AIM Alternative Asset Management Company, Inc., are the investment advisors Investment Advisor 1. A person making investment recommendations in return for a flat fee or percentage of assets managed, known as a commission. 2. For mutual fund companies, it is the individual who has the day-to-day responsibility of investing and monitoring the cash and for the products and services represented by AIM Investments. A I M Distributors, Inc., is the distributor for the retail mutual funds and Fund Management Company is the distributor for the institutional money market funds represented by AIM Investments. About AMVESCAP A I M Management Group Inc. is an indirect subsidiary of AMVESCAP PLC (NYSE NYSE See: New York Stock Exchange :AVZ), a leading independent global investment manager dedicated to helping people worldwide build their financial security through a comprehensive array of retail and institutional products for clients in more than 100 countries. AMVESCAP had $348 billion in assets under management as of June 30, 2003. Additional information is available at www.amvescap.com. Note to editors -- We are required to include the following information with our news release: For more complete information about any AIM or INVESCO Fund, including sales charges Sales Charge A commission or fee paid by an investor at the time of purchasing mutual fund shares. The charge is paid to a mutual fund salesperson or financial advisor and is intended to provide compensation for the financial salesperson's efforts in assisting their client select and expenses, please obtain the appropriate prospectus(es) from your financial consultant or by calling 800-347-4246. Please read the prospectus carefully before you invest or send money. A I M Distributors, Inc., Distributor. |
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