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AIG Companies(R) Announce the Direction Forward(SM)--a New Standard in Workers' Compensation Claims Service.


NEW YORK New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 -- The AIG AIG addressee indicator group (US DoD)
AIG American International Group, Inc
AiG Answers in Genesis (religious group in defense of Scripture)
AIG Artificial Intelligence Group
AIG Australian Industry Group
 Companies today introduced The Direction Forward(SM), an enhanced service Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information;  approach that devotes high-touch, highly responsive customer service and exceptional technical expertise to workers' compensation workers' compensation, payment by employers for some part of the cost of injuries, or in some cases of occupational diseases, received by employees in the course of their work.  claims.

The Direction Forward builds on the AIG Companies' specialized workers' compensation claims service model and allocates deeper technical and customer service-focused resources in service centers nationwide, including newly formed Complex Claims Teams dedicated to managing complex, high-severity workers' compensation claims.

"Our customers' needs are ever evolving, which means we must constantly re-assess our performance," said Steve Iler, President, Primary Claims, AIG Domestic Claims, Inc. "The Direction Forward is the result of that exercise and reflects our commitment to provide customers with even better and faster service and greater technical specialization."

The Direction Forward also promotes leadership development by opening up new career paths for claims professionals and enhances the AIG Companies' ability to attract, develop and retain the industry's best claim talent.

To learn more about The Direction Forward and workers' compensation claims management services, contact Gary Gyscek, Senior Vice President - Technical Business Operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets , Primary Claims, AIG Domestic Claims, Inc. at 973-402-2854 or gary.gyscek@aig.com.

American International Group
"AIG" redirects here. For other uses, see AIG (disambiguation).


American International Group, Inc. (AIG) (NYSE: AIG; TYO: 8685 ) is a major American insurance corporation based in New York City.
, Inc. (AIG), world leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In addition, AIG companies are leading providers of retirement services, financial services and asset management around the world. AIG's common stock is listed on the New York Stock Exchange New York Stock Exchange (NYSE)

World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City.
, as well as the stock exchanges in Paris, Switzerland and Tokyo.
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Copyright 2007, Gale Group. All rights reserved.

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Publication:Business Wire
Date:Oct 31, 2007
Words:275
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