AFSMI Announces 30th Anniversary Awards Program.FORT MYERS Fort Myers, city (1990 pop. 45,206), seat of Lee co., SW Fla., on the Caloosahatchee River, near the Gulf of Mexico; founded 1850, inc. 1905. It has a tourist trade and light industry and is a shipping point for citrus fruits, winter vegetables, flowers (especially , Fla. -- Awards dinner will recognize individuals, companies, and AFSMI (Association For Services Management International, Fort Myers, FL, www.afsmi.org) A membership organization dedicated to the advancement of executives and managers in the high-tech services and support industry. chapters for significant achievements, contributions, and volunteerism in the customer services and support industry The Association for Services Management International (AFSMI), the professional society of customer service and support managers, today announced the awards categories for its 30th Anniversary Awards Dinner, which will be held during its 2005 World Conference--the 35th S-Business Education Summit and Expo--this October in Nashville, Tennessee “Nashville” redirects here. For other uses, see Nashville (disambiguation). Nashville is the capital and the second most populous city of the U.S. state of Tennessee, after Memphis. . This year's expanded program includes the following awards: Lifetime Achievement, Newcomer of the Year, Presidents' Club, Writer's Award, Chapter of the Year, Most Innovative Chapter, and Circle of Excellence. "These awards, along with the existing George O. Harmon Award--which honors an individual who has made significant contributions to his or her company, the industry, and AFSMI--promote an atmosphere of volunteerism among the members of the Association and recognize the time, energy, and resources that are contributed by both individual members and member companies," said John Schoenewald, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of AFSMI. The awards will be presented on October 11 at a "Black-Tie-Optional" dinner during AFSMI's 2005 World Conference at the Gaylord Opryland Resort and Convention Center. This year's conference continues the long tradition of providing AFSMI members and non-members alike with world-class keynote headliners, thought-provoking speakers, in-depth case studies, extensive networking, and an expansive technology showcase of over 80 providers of solutions for the customer services and support industry. This year's keynote presenters are Wim Elfrink, senior vice president of Customer Advocacy for Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. ; Jim Balsillie James L. (Jim) Balsillie, B.Comm, MBA, LL.D, FCA was born on February 3, 1961 in Seaforth, Ontario, but raised in Peterborough, Ontario where his family relocated in 1966. He is a Chartered Accountant and co-CEO of Research In Motion. , chairman and co-CEO of Research In Motion (RIM)/BlackBerry; Michael McCloskey, CEO of FrontRange Solutions This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. ; Mike Rigodanzo, senior vice president and general manager of Hewlett-Packard's Technology Services business unit; and Mike Wiley, general manager of service transformation for IBM Global Services IBM Global Services is the world's largest business and technology services provider. It is the fastest growing part of IBM, with over 190,000 professionals serving customers in more than 160 countries. . For more information about the AFSMI Awards Program, along with nomination forms if appropriate, please visit www.afsmi.org/awards or call AFSMI director of membership Barbara Divver at 888-756-3272 (239-275-7887 outside of the U.S. and Canada), ext. 35. For more information and to register for AFSMI's 2005 World Conference--the 35th S-Business Education Summit and Expo--please visit www.afsmi.org/nashville or call 888-756-3272 (239-275-7887 outside of the U.S. and Canada), ext. 26. About AFSMI Founded in 1975, the Association for Services Management International (AFSMI) is a global, not-for-profit, professional association of customer service and support managers and executives committed to s-business excellence. AFSMI is the acknowledged leader in providing the knowledge, fellowship, and career connections that further the personal and professional development of executives, managers, and individuals involved in s-business. About S-Business S-business is the industry-standard term developed by AFSM AFSM Australian Fire Service Medal AFSM Armed Forces Service Medal AFSM American Foundation for the Study of Man AFSM Automated Flats Sorting Machine (US Postal Service) AFSM Asynchronous Finite State Machine International to describe all of the activities, organizations, and individuals involved with providing customer service and support for technology-based products and solutions. |
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