AFSM International Announces S-Business Seminars; Will Explore the Critical Success Factors Needed in Transitioning to S-Business.

Business/Technology Editors

FORT MYERS, Fla.--(BUSINESS WIRE)--April 9, 2002

AFSM International (AFSMI), the worldwide association for professionals in the high-technology services and support--s-business--industry, will present "Strategies and Tools for Creating S-Business: Leading the Transition from a Product-Center Organization to a Services-Driven Enterprise" in six locations in North America during the month of May.

The workshop targets the critical success factors organizations need to address in transitioning to s-business from both a strategic and a tactical perspective. Senior-level services executives will benefit from the morning "strategy session," while executives and managers responsible for implementing services and professional services initiatives will find value in the afternoon session covering "transition tools."

Attendees will receive a special discount on the new study by Dr. James Alexander, The State of S-Business: An International Report of Progress, Performance, and Best Practices, which complements the seminar discussion.

The seminar schedule is as follows: May 7, Chicago; May 14, Anaheim; May 16, Dallas; May 20, Philadelphia; May 22, Boston; and May 31, Toronto. For information on attending, contact AFSMI Education and Events at 941-275-7887, ext. 19, [e-mail], or visit www.afsmi.org/events/sbusiness2002/home.cfm.

About AFSM International

For over 25 years, AFSM International has provided leadership and education that help services professionals meet the industry's growing challenges. A nonprofit organization, AFSMI has over 5,000 members representing more than 1,500 organizations in 47 countries. For more information about AFSMI, contact 888-756-3241, 941-275-7887, or visit http://www.afsmi.org.