AFSM International Announces 2005 Education Summit Committee and Membership Committee Leadership.

FORT MYERS, Fla. -- The Association for Services Management International (AFSM International), a vendor-neutral, professional membership society, announced today the individuals who will serve during 2005 on the Education Summit Committee and Membership Committee.

The 2005 AFSMI Education Summit Committee is as follows: Committee Chair, Frank Atkinson (Director, Field Operations, Unisys); Dennis Gershowitz (General Manager, Alfa Wassermann Diagnostic Technologies and Vice President, Alfa Wassermann); Ron Licas (Senior Client Services Manager, TELUS Communications); Randy Overturf (Vice President, Customer Service Operations, Integrated Healthcare Systems); John Fiorino (Business Development Manager, Hewlett-Packard); Al Iwasko, Jr. (President, The Iwasko Group); Paula McCarty (Senior Manager, Global Services Marketing and Research, Motorola); Edina Soboleski (President, Interim Service Executives); and Roy Steele (Vice President of Patton Consultants). The AFSMI Education Summit Committee is responsible for the educational content of the Association's annual World Conference--the S-Business Education Summit and Expo.

The 2005 AFSMI Membership Committee is as follows: Chairperson, Carolyn Faehling (Senior Director, Global Network Service, Motorola); Rebekah Falconer (Past Chair and Software and Services Specialist, Diebold); Keith P. Evans (Senior Manager, Technical Services, Fujitsu Network Communications); and John Casto (Vice President, Customer Support, Stiles Machinery). In addition to these four returning Committee members, AFSMI is fortunate to have the services of Michael N. Olmsted (Director of Services, Eclipse Global Services); Doug Emery (Senior Director, Services Operations, Siemens Building Technologies Landis Division); Simon Morris (Director of Global Marketing, ClickSoftware); Rob Trainor (Training Development Manager, Electronic Systems Services); Eric Berlin (Director of Service Operations, Thermo Electron); and Jonathan Clough (Senior Manager BPR, Exide Technologies). The Membership Committee will address member benefits, recruitment and retention issues, working on strategies for growth through new industry segments, and looking at potential awards and member recognition programs.

About S-Business

S-business is the industry-standard term developed by AFSM International to describe all of the activities, organizations, and individuals involved with providing customer services and support for technology-based products and solutions.

About AFSM International

Founded in 1975, AFSM International (Association for Services Management International) is a global, not-for-profit, professional association for executives and managers committed to s-business excellence. AFSM International is the acknowledged leader in providing the knowledge, fellowship, and career connections that further the personal and professional development of executives, managers, and individuals involved in s-business. AFSMI's 2005 World Conference--the S-Business Education Summit and Expo--is scheduled for October 9-12 at the Gaylord Opryland Resort and Convention Center in Nashville, Tennessee. For more information or to join AFSM International, visit www.afsmi.org.