ADVISORY/billserv.com to Host Live, Interactive Customer Care Demonstration This Thursday.Business Editors and High-Tech high-tech also hi-tech adj. Informal Of, relating to, or resembling high technology. high-tech Adjective same as hi-tech Adj. 1. Writers ADVISORY...for Thursday Thursday: see week. (June June: see month. 29) --(BUSINESS WIRE) Participants to interact Interact can refer to:
Fall of Interact While the Game Boy device was first released, Interact acquired the rights to sell Datel's Action Replay one-on-one one-on-one adj. 1. Consisting of or being direct communication or exchange between two people: one-on-one instruction. 2. Sports Playing directly or exclusively against a single opponent. with billserv.com executives using billserv.com's new eCare ECARE, Spanish-language acronym for Estación Científica Antártica Ruperto Elichiribehety, is a Uruguayan summer station established by the Uruguayan Antarctic Institute on Dec 22th, 1997 in the Antarctic Peninsula. service
Who: billserv.com Inc. (Nasdaq:BLLS), an electronic bill
presentment and payment (EBPP) service bureau
What: billserv.com executives are extending the lines of
communication to investors, media, industry analysts and
other interested individuals this Thursday, June 29 by
answering questions through interactive Web chat via its
recently launched eCare service. eCare is billserv.com's
Internet Interaction Center (IIC) that enables consumers
and customer service representatives (CSRs) to interact
privately, in real time via the Internet.
Depending on a company's customer care needs, eCare
can be configured as a completely outsourced solution
where billserv.com handles all customer interactions,
the biller can manage and staff their own call center
while using billserv.com's eCare technology, or a
combination of the two.
When: 8 to 9 PM EDT, Thursday, June 29, 2000
Where: Participants may access the interactive demonstration
and chat by visiting the "Contact" section of the
billserv.com Web site (www.billserv.com) and following
the "eCare Executive Chat" link within the "Investor
Relations" section.
Participants: billserv.com executives participating in the live
interaction will include:
-- Michael Long, chairman and CEO
-- Louis Hoch, president and COO
-- David Jones, executive vice president and president
of bills.com
-- Terri Hunter, senior vice president and CFO
-- Jon Smith, vice president of eCare
-- Jack Roney, vice president of Investor Relations
-- Ed Askland, vice president of Quality Assurance
(Participants will be randomly linked to a billserv.com
executive)
Why: To enable investors and parties interested in
billserv.com the opportunity to try billserv.com's
eCare offering first-hand.
Contacts: Media questions may be directed to Kevin Manniko at
415/837-3939 or kmanniko@daviscomm.com, and investors
may contact Jack Roney at 210/402-5160 or
jack.roney@billserv.com
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