ADVISORY/White Pajama Launches Breakfast Club, a Special Event for Press and Analysts to See New Editions of Their CRM Contact Center, During ICCM 2001.

Business Editors/High-Tech Writers

ADVISORY...for Thursday (Aug. 2)

--(BUSINESS WIRE)

Who:

White Pajama, a leading provider of award-winning CRM contact center solutions for customer support, help desk, and technical support.

What, When, Where:

White Pajama will host the White Pajama Breakfast Club: an invitation-only gathering of press, analysts, and consultants.

-- August 2, 2001, 9 a.m. - 10 a.m.

-- Hyatt Regency at McCormick Place, Chicago, Il (see hotel

directory for location). Industry press, analysts, and consultants are invited to join the White Pajama Breakfast Club, where they will meet company president and CEO, Mansour Salame, and vice president of marketing and alliances, Vinnie Deschamps. Attendees will hear their vision for the future and see a live demonstration of the White Pajama service.

To attend, contact Michele Thornton at [e-mail].

White Pajama will hold demonstrations of their CRM contact center solution, highlighting the new Business and Outsourcer Editions.

-- July 30 - August 2, 2001

-- ICCM Expo, McCormick Place, Chicago, IL

-- White Pajama Booth No. 602

CEO Mansour Salame will speak on the topic of ASP Solutions: The Winning Strategy

-- August 2, 2:00 - 3:15 PM

-- CRM Solutions, Lakeside Center at McCormick Place, Chicago, IL

About White Pajama

White Pajama is an industry-leading provider of award-winning CRM contact center solutions for customer service, help desk, and technical support. Because White Pajama is an Application Service Provider (ASP), businesses and outsourcers get a state-of-the-art contact center that is up and running in as few as three days, with no capital outlay.

The White Pajama service fully integrates with all of the communication channels people use to reach companies -- whether by phone, email, or over the Web. White Pajama unifies customer contacts into one routing, queuing, and tracking system, ensuring customers receive the attention they deserve, regardless of how they choose to communicate.

Our innovative technology makes the set up and ongoing maintenance of contact centers easy, enabling customers to change their parameters when they need to, without waiting for the service provider or incurring additional fees.

White Pajama has earned numerous awards since their contact center was introduced this year, including: TMC Labs Product Rating, A+; Customer Interaction Solutions Editor's Choice 2001 Award; Call Center Magazine Editor's Choice Award; CTExpo's Best of Show Award; and Call Center and CRM Solutions Conference and Exposition's Best of Show Award.