ADVISORY/The ePolicy Institute and Clearswift Identify the Biggest E-Mail Blunders of 2003: Experts Offer Tips to Avoid Devastating E-Mail Gaffes in 2004.

Business Editors/High-Tech Writers

ADVISORY...

--(BUSINESS WIRE)

Why:      Corporate e-mail gaffes triggered costly disasters in 2003,
          from high-profile lawsuits and million-dollar regulatory
          fines to humiliating public revelations about employees'
          private lives. The ePolicy Institute and Clearswift have
          identified the Biggest E-Mail Blunders of 2003, and tips for
          avoiding similar on-the-job disasters in 2004.

Top 5
E-Mail
Blunders: #1. Failing to Keep Content Clean, Compliant, and Corporate:
          Enron Employees Learn a Hard Lesson About Keeping Personal
          and Business E-Mail Separate.

          #2. Failing to Retain Business Record E-Mail: Investment
          Banker Frank Quattrone Discovers It's Illegal to Destroy
          E-Mail Evidence.

          #3. Failing to Educate Employees: Merrill Lynch Experiences
          the Sting of Negative E-Mail-Related Publicity.

          #4. Failing to Monitor Employees' E-mail Use: Big Brother
          Watches as American Family Insurance Employee Wilts.

          #5. Failing to Recognize and Manage Instant Messaging as a
          High-Risk Business Tool: IM Is Used in 90% of Offices --
          Without Management's Knowledge or Authorization.

Link to
Press
Release:  http://www.clearswift.com/news/pressreleases/230.aspx

Contact:  Interviews & photos available. Contact Susan Majerus,
          [e-mail], 480-354-4334; or Nancy Flynn,
          [e-mail], 614-451-3200.