ADVISORY/Onyx Software to Host NetCast On the Value of CRM in Healthcare Today.

News/Assignment Editors

ADVISORY...for Wednesday (July 31)

--(BUSINESS WIRE)--July 30, 2002

What:    Live NetCast on the role of CRM in the healthcare industry.

         The health-care industry is going through a period of
         turbulent change - rising costs and government regulation are
         contributing to narrower operating margins, while customer
         expectations have increased dramatically. In this
         environment, many healthcare companies see technology as an
         enabler for putting the customer at the center of operations
         and improving their bottom line as a result.

         Can a Customer Relationship Management (CRM) system help
         increase revenue? How are healthcare companies using CRM
         today? Which systems are they using, and what are the
         results? Can CRM really add value to a business and create
         competitive differentiation? And most importantly: Is it
         worth the investment?

         To help answer these questions, Onyx Software is hosting a
         one-hour interactive NetCast, during which, you will:

              Find out how the right CRM solution can provide the
              tools to increase member satisfaction, manage broker
              effectiveness and expand provider networks.

              Learn how CRM can give a company immediate access to
              vital customer data and help retain the best risk,
              reduce administrative expenses and improve customer
              service.

              Find out why a holistic CRM solution is the proven best
              approach.

         The NetCast is free of charge, and anyone can participate.

Who:     Healthcare systems expert and Gartner Group Senior Analyst
         Joanne Galimi will speak about status of CRM today and what
         it means to the healthcare industry. Healthcare industry
         experts from Onyx Software will also be on hand to discuss
         Onyx's targeted solutions for healthcare companies.

When:    Wednesday, July 31, 2002
         10 a.m. (PDT)
          1 p.m. (EDT)
          6 p.m. (GMT)

Register at:  www.onyx.com/7-31NetCast

About Onyx Software

Onyx Software Corp. (Nasdaq:ONXS), worldwide leader in successful CRM, delivers real-world business benefits by aligning CRM technology with business objectives, strategies and processes. Companies rely on Onyx across multiple departments to create a superior customer experience and a profitable bottom line. The Onyx solution is a fast, cost-effective, usable solution that shares critical information among employees, customers and partners through three role-specific, web services-based portals. Onyx serves customers worldwide in a variety of industries -- including financial services, health care, high technology and the public sector. Customers include Dreyfus Corp., Credit Suisse, Suncorp, Delta Dental, The Regence Group, Ingenix Health Intelligence, Agile Software, and Fluke Networks. More information can be found at 888-ASK-ONYX, [e-mail] or http://www.onyx.com/.

Forward-Looking Statement

This press release contains forward-looking statements. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to, the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our quarterly report on form 10-Q for the period ending March 31, 2002. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.