ADVISORY/NetManage Unveils Upgrade to its Interactive Support Tool SupportNow 3.1 at the CRM/SS Show.Business Editors & High Tech Writers ADVISORY...for Tuesday Tuesday: see week. (Oct. 24) --(BUSINESS WIRE) WHO: NetManage, Inc., (Nasdaq:NETM) the leading supplier of eBusiness access and application integration solutions. WHAT: NetManage will announce the release of SupportNow 3.1, the live interactive visual support tool designed to help companies reduce the cost of technical support. SupportNow 3.1 includes three major features:
- Enhanced Support Technicians to help multiple users
simultaneously
- Remote Access
- True Color Processing -- 16.7 million colors
These new features significantly reduce the time-to-solution and helps companies monitor and diagnose diagnose /di·ag·nose/ (di´ag-nos) to identify or recognize a disease. di·ag·nose v. 1. To distinguish or identify a disease by diagnosis. 2. multiple call details and securely access and maintain disperse disperse /dis·perse/ (dis-pers´) to scatter the component parts, as of a tumor or the fine particles in a colloid system; also, the particles so dispersed. dis·perse v. 1. machines from a single support environment. WHEN: October 24, 2000 WHERE: CRM/SS, Booth No. 1632, Moscone Center The Moscone Center is San Francisco, California's largest convention and exhibition complex. The complex consists of two main underground halls underneath Yerba Buena Gardens, Moscone North and Moscone South, as well the three-level Moscone West exhibition hall across 4th Street. , San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden . For more information about NetManage, Inc. visit www.netmanage.com or call 978/685-4000 (Eastern Time) or 408/973-7171 (Pacific Time). |
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