ADVISORY/Live Webcast to Provide It Managers Tips for Ensuring Customer Satisfaction.Business Editors ADVISORY...for Wednesday (June 27) NEW YORK--(BUSINESS WIRE)--June 20, 2001 Predictive Systems to Host "Guaranteeing Customer Satisfaction for IT Services," a Free Webcast Designed to Help Companies Attract and Retain Customers with Improved IT Services "Guaranteeing Customer Satisfaction for IT Services," a free, live Webcast designed to help businesses improve and maintain a high level of service and ensure customer satisfaction, will be hosted by Predictive Systems (Nasdaq:PRDS PRDS Parti Républicain Démocratique et Social (French: Democratic and Social Republican Party, Mauritania) PRDS Pitt-Rogers-Danks Syndrome PRDS Peachtree Rainbow Deaf Society, Inc. ), a leading network infrastructure and security consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a , on Wednesday, June 27, 2001, from 12:00 PM to 1:00 PM (EST EST electroshock therapy. EST abbr. electroshock therapy ). Customer satisfaction is key to the success of any business - especially in an increasingly competitive marketplace. Predictive Systems' Webcast will help companies assess the level of service they provide and offer IT managers tips that they can use to identify short-term opportunities to improve customer service, test current strategy from the customers' perspective, and build a top-notch customer service center. Presented by Kim Ross, Director of Strategic Services, Hart Boykin, Vice President, Integrated Customer Service, and Randy Kostick, Vice President, Integrated Customer Service Strategy, Predictive Systems' Webcast will provide important information impacting every IT manager, technology vendor, and service provider. The discussion will be followed by an interactive Q & A. Participants can register for the Webcast by visiting http://www.predictive.com/webcast/index.cfm?Source=MA. or by calling 800.770.4958, Ext. 3454. Predictive Systems, Inc. (Nasdaq: PRDS) is a leading network infrastructure and security consulting firm focused on building fast, reliable, secure networks for service providers and global enterprises. The firm's BusinessFirst(TM) approach maps technology solutions to business goals, and delivers measurable results. Predictive Systems' clients include Allstate, Bear Stearns The Bear Stearns Companies, Inc. (NYSE: BSC) is the parent company of Bear, Stearns & Co. Inc., one of the largest global investment banks and securities trading and brokerage firms in the world. , BellSouth, British Telecom The telephone and communications carrier that provides services in Great Britain and Northern Ireland. It used to be a division of the British Post Office, but was privatized in 1984 under Margaret Thatcher's administration. , Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. , Credit Suisse First Boston Credit Suisse First Boston was originally the trading name of the Financière Crédit Suisse-First Boston, a London-based 50-50 investment banking joint venture formed in 1978 between the First Boston Corporation and Credit Suisse. , First Union National Bank, MasterCard, WorldCom, and Pfizer. Headquartered in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , Predictive Systems has regional offices throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . Internationally, it has offices in Germany, Japan, the Netherlands, and the UK. For additional information, please contact Predictive Systems at 1-800-770-4958 or visit www.predictive.com. Predictive Systems, the Predictive Systems logo, BusinessFirst, e-frastructure, e-readiness, and e-xplain are trademarks of Predictive Systems, Inc. All other brands or product names are trademarks or registered trademarks of their respective companies. This press release contains statements of a forward-looking nature relating to future events or future financial results of Predictive Systems. Investors are cautioned that such statements are only predictions, and that actual events or results may differ materially. In evaluating such statements, investors should specifically consider various factors which could cause actual events or results to differ materially from those indicated from such forward-looking statements, including the matters set forth in Predictive Systems' reports and documents filed from time to time with the Securities and Exchange Commission. |
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