ADVISORY/Island Data Corp. Speaks on Value of Listening to Customers on Live CRM Talk Radio.Business/Assignment Editors ADVISORY... for Friday Friday: see Sabbath; week. Friday young Indian rescued by Crusoe and kept as servant and companion. [Br. Lit.: Robinson Crusoe] See : Servant (Dec. 6) --(BUSINESS WIRE)
WHAT: Island Data will be featured on CRM Talk Radio to
discuss the importance and value of listening to
customers. Island Data will illustrate how to solve
problems with customer loyalty, customer attrition
and satisfaction using real-time analytics. They
will discuss how to increase sales, improve
marketing campaigns, reduce customer attrition and
identify product and market trends in today's
marketplace.
WHO: Norman Williams, Island Data president and CEO, and
Guy Jones, Island Data vice president of marketing
and founder, will be joined by CRM Talk Radio host,
Tony Parinello, author of "Selling to VITO" and
"Think and Sell Like a CEO".
WHY: Companies today are looking for a complete picture
of their customers' wants and needs. Unstructured
customer feedback is a completely untapped resource
that contains a significant amount of gold because
it represents the customers' thoughts in their own
words.
WHEN: Friday, December 6th
8 - 9 a.m. PST
Call in live during the show at 888.327.0061
WHERE: CRM Talk Radio Studio
6150 Lusk Blvd. #B-102
San Diego, CA 92121
http://www.wsradio.com/crmradio/
CONTACT: For more information about Island Data, please
contact Jennifer Culter at The Townsend Agency:
858.457.4888, ext. 156 or
jculter@townsendagency.com. For more information
about CRM Talk Radio, please contact Scott Davis at
sdavis@mondosolutions.com.
About Island Data: Founded in 1995, privately held Island Data Corp. is a real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. analytics software provider. Island Data's premier product, Insight RT(TM), which is based on the company's patent pending Concept Recognition(TM) technology, captures Web-based customer feedback and unstructured text from various sources, analyzes the content and intent of the feedback, and converts it into insights that can be acted upon in real-time. Island Data targets enterprise companies looking to increase sales, customer satisfaction and product quality through listening to their customers. Key clients include Adobe adobe (ədō`bē): see rammed earth. adobe Handmade sun-dried bricks formed from a mixture of heavy clay and straw found in arid regions. , Agilent (Agilent Technologies, Santa Clara, CA, www.agilent.com) The test and measurement subsidiary of HP. In 1999, HP split off the division that started the company into an independent subsidiary named Agilent Technologies. At the time, the $2. , Canon U.S.A., Cox Communications Cox Communications is a privately owned subsidiary of Cox Enterprises providing digital cable television and telecommunications services in the United States. It is the third-largest[2] cable television provider in the United States, serving more than 6. , Forbes Forbes , B(ertie) C(harles) 1880-1954. American publisher and businessman who founded and edited (1916-1954) Forbes magazine. His son Malcolm Stevenson Forbes .com, NetGear NETGEAR, founded in 1996, is a manufacturer of computer networking equipment and other computer hardware. The company was incorporated January 8, 1996 as a subsidiary of Bay Networks, to "focus on providing networking solutions for small businesses and homes. , Proxim, RealNetworks (RealNetworks, Inc., Seattle, WA, www.realnetworks.com) The company behind the RealMedia and the RealPlayer technologies. Originally Progressive Networks, product names have a Real prefix (RealPlayer, RealOne, RealArcade, RealAudio, etc.). See RealMedia. and SONICblue Incorporated. For more information, please visit the company's Web site at www.islanddata.com. About CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Talk Radio: CRM Talk Radio is the new global voice of customer relationship management available over the web. With guests ranging from the industry's leading voices, organizations that deploy CRM tools, to the developers of technology, this live and archived talk radio format creates an objective source for sales professionals and management to realize CRM success. |
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