ADVISORY/IKON Insight Series: Pomona Unified School District and Automobile Club of America Join 'Document Outsourcing' Discussion.

News Editors/Assignment Desks

ADVISORY...for Thursday (May 20)

VALLEY FORGE, Pa.--(BUSINESS WIRE)--May 14, 2004

Fourth Stop on National Insight Series Tour to be held in Anaheim

May 20th

"With more than $5 trillion in global outsourcing spending and growth rates of 15 percent or more each year, outsourcing is proving to be one of the most effective tools available for strengthening business and the overall economy," says Michael Corbett, president and CEO of Michael F. Corbett & Associates, Ltd. Addressing this trend, IKON Office Solutions (NYSE:IKN) is hosting an executive seminar, "Turning Document Outsourcing into a Competitive Tool," on Thursday, May 20th at Disney's Grand Californian Hotel in Anaheim, California to examine how document outsourcing is helping companies gain competitive advantage.

Pomona Unified School District's Director of Purchasing, Nate Holt, and Automobile Club of America's Director of Administrative Services, Dean Saunders, will join Document Outsourcing expert Michael Corbett and Gregg Groenemann, IKON's Director of Services Marketing in a session that will offer insight into:

-- How consistent outsourcing strategy can help business control

variables that play heavily into their long-term stability and

success;

-- How a blend of on-site/off-site management services can

generate advantages beyond their original design or intent,

turning cost centers into profit centers; and,

-- What other tools exist that allow companies to focus on their

core revenue-generating ventures.

WHEN:   Thursday, May 20th, registration begins at 9:30 a.m. PT
WHERE:  Disney's Grand Californian, 1600 S. Disneyland Dr., Anaheim,
        CA 93802

For more information, or to register for the event, please visit www.ikon.com/insight. Media inquires can be directed to Steve Eck at 610.408.7295 / [e-mail] or Karen King at 203.254.7252 / [e-mail].