ADVISORY/IBM and Cisco Systems Demonstrate how they Meet the Support Demands of Today's Digital Environment.News/Assignment Editors ADVISORY...for Tuesday Tuesday: see week. (Feb. 20) --(BUSINESS WIRE) Webinar: Tuesday, February February: see month. 20 at 11:00 a.m. PST/2:00 p.m. EST P.M. also p.m. or p.m. abbr. post meridiem Usage Note: By definition, 12 a.m.
WHAT: Learn how two industry leaders are using automated support to
improve employee productivity and streamline customer support
processes to:
-- Increase service level and customer satisfaction
-- Enhance the way digital business is conducted across the
enterprise
-- Help drive operations and growth
-- Increase employee uptime
-- Create a foundation to improve support effectiveness and
give companies a competitive advantage
WHO: Steven Welsh Director, Services Marketing and Business-line
Management, IBM Personal Systems Group
Gail Potter Project Manager, Cisco Systems
Bruce Mowery Vice President of Marketing, Support.com
WHEN: Tuesday, February 20, 2001
11:00 a.m. PST or 2:00 p.m. EST
HOW: View the seminar on the Web
Register today at:
www.support.com/webinar
Personal ID: B1D2001
CONTACTS: Rita Manachi/Chris Brown Mary Demyan
Text 100 Corporation Support.com
001 415-836-5990 650/556-8531
support@text100.com mary@support.com
ARCHIVE: The webinar will be posted on www.support.com/webinar on
March 6, 2001.
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