ADVISORY/Gartner Outsourcing Summit 2004.

Business Editors

ADVISORY...for Monday (May 17)

Gartner Outsourcing Summit 2004

--(BUSINESS WIRE)

Gartner, Inc. (NYSE: IT and ITB)

    --  What: Gartner Outsourcing Summit 2004

    --  When: May 17-19, 2004

    --  Where: Las Vegas, NV. at the Rio All-Suite Hotel and Casino

The Bottom Line: Not so long ago, outsourcing was considered a simple cost-cutting maneuver. Today it looms large as a strategic initiative that will shape enterprise operations for years to come. In a fast-changing marketplace, the options grow, the providers proliferate, and the pressure is on to slice even deeper into parts of business.

What It Means: More than ever, managers of IT outsourcing and business-process outsourcing need a sophisticated set of skills to keep these dynamic relationships in balance. Get it wrong and the cost of undoing it can be enormous; get it right and the payoff can lead to agility and growth.

Gartner Outsourcing Summit 2004 is the most comprehensive conference ever organized with the emphasis on sharing strategies that ensure tangible, sustainable results.

Attendees will hear advice and analysis on topics ranging from:

-- 10 Steps to Mastering Outsourcing

-- The Six Key Business Perspectives that Drive Sourcing

Decisions

-- Onsite vs. Offshore: The Great Debate

-- Outsourcing Market View: What the Future Holds

-- Global Sourcing Scenario: What are Major Opportunities and

Challenges in the Next Five Years?

-- Application Sourcing Options: What to Outsource?

-- Assessing the Health of an Outsourcing Relationship

-- Real-Life Lessons from the Front Lines of Offshore Outsourcing

Additionally, Doug T. Elix, senior vice president and group executive, IBM Global Services, will provide a rare behind-the-scenes view of one of the world's most important and influential IT services providers.

Consultant and strategist, Michael Treacy, will address the transformative nature of outsourcing by sharing key principles that underpin a successful growth strategy and provide practical insights for transcending limitations and achieving double-digit growth.

Registration: Attendees can register by visiting www.gartner.com/us/itsourcing or by calling 1800-778-1997 or 203-316-6757.

Press can register free of charge by e-mailing Christy Pettey at [e-mail].

About Gartner

Gartner, Inc. (NYSE: IT and ITB) is the leading provider of research and analysis on the global information technology industry. Gartner serves more than 10,000 clients, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The Company focuses on delivering objective, in-depth analysis and actionable advice to enable clients to make more informed business and technology decisions. The Company's businesses consist of Gartner Intelligence, research and events for IT professionals; Gartner Executive Programs, membership programs and peer networking services; and Gartner Consulting, customized engagements with a specific emphasis on outsourcing and IT management. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 3,700 associates, including more than 1,000 research analysts and consultants, in more than 75 locations worldwide. For more information, visit www.gartner.com.