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ADVISORY/Experts Available for Interview: Travel Industry Affected by Attacks.


Business Editors

ADVISORY...

--(BUSINESS WIRE)--Sept. 20, 2001
TOPIC: The U.S. travel industry is reeling after last week's the attacks on New
York and Washington have caused people around the country to reschedule or
cancel vacations, conventions and even business trips. According to a story by
MSNBC, some attribute their change in plans to a fear of flying, while others
just don't feel that a big trip is appropriate in the wake of the news. The
cancellations are affecting the travel industry across the board, experts said,
with bookings down for airlines and hotels and slower business at restaurants,
museums and amusement parks as well. EXPERTS: ExpertSource can offer several
highly qualified experts to comment on this story:


With nearly 30 years of experience, Mr. Jack Mr. Jack was a funny animals comic strip by Jimmy Swinnerton which ran from about 1903 until 1935. History
When Jimmy Swinnerton moved from the San Francisco Examiner to the New York Journal in 1896, he changed his The Little Bears to
 E. Mannix, truly understands the travel industry. Mannix draws on that expertise as the president of the Institute of Certified See certification.  Travel Agents (ICTA ICTA International Center for Technology Assessment
ICTA Institute of Certified Travel Agents
ICTA International Criminal Tribunal for Afghanistan
ICTA Imperial College of Tropical Agriculture
ICTA Information & Communications Technology Authority
), the travel industry's premier education and certification organization. Prior to joining ICTA in January of 2000, Mannix served for six years as managing director of Travel Related Services, Marketing and Industry Relations at the American Automobile Association American Automobile Association (AAA), federation of American automobile clubs, est. 1902. AAA provides a number of benefits to its members, including emergency road service; national and international travel assistance, e.g.  (AAA AAA: see American Automobile Association.


(Triple A) A common single-cell battery used in a myriad of electronic devices of all variety. Like its double A (AA) cousin, it provides 1.5 volts of DC power. When used in series, the voltage is multiplied.
). Since its inception in 1964, ICTA's mission has been to increase professionalism within the travel industry and to create a national standard of excellence for travel professionals through its educational programs. PR: Amie Gorrell, Account Executive (Amie_Gorrell@ypb.com, 407/838-1709).

Ms. Robyn R. Grassanovits is the online travel business analyst for Sight & Sound Software, Inc. Robyn comes from a rich background in the travel industry. She has extensive experience in airline and hotel reservations, CRS CRS Course
CRS Certified Residential Specialist (real estate certification)
CRS Central Reservation System
CRS Can't Remember Stuff (polite form)
CRS Cost Reduction Strategy
CRS Consumer Relations Specialist
 training, and the entire travel transaction. Robyn's in-depth understanding of the leading CRS systems, including SABRE and Amadeus provide customers with invaluable perspective on designing effective travel sites. Robyn was the lead analyst, responsible for the development of the requirements for the on-line booking part of American Airline's award-winning AA.com web site. She has a unique ability to bridge the gap between business requirements and the language of technology--a critical element in the success of any development effort. Since then, Robyn has developed requirements for several other travel sites, and has acted as a CRS consultant to Sight & Sound's BookSmart design team. Robyn's experience includes project management and business analyst positions with the SABRE group and American Airlines American Airlines

Major U.S. airline. American was created through a merger of several smaller U.S. airlines and incorporated in 1934. It continued to buy the routes of other airlines, becoming an international carrier in the 1970s; its routes include South America, the
. She also worked as a consultant and international trainer at SABRE Decision Technologies, helping train several large airlines to use the SABRE system. She most recently analyzed the business needs and developed requirements for Wal-Mart retail travel site currently under implementation. 503/274-0938, PR: John Bistolas, PR Director, jbistolas@young-roehr.com, 503/222-0626.

Mr. Mark Skinner Skin·ner , B(urrhus) F(rederick) 1904-1990.

American psychologist. A leading behaviorist, Skinner influenced the fields of psychology and education with his theories of stimulus-response behavior.
, ISHC ISHC International Society of Hospitality Consultants  is partner at The Highland Group is a national expert on extended stay lodging and corporate apartments. well known analyst of the hotel market. 404/872-4631, highlandgroup@mindspring.com

Travel industry veteran Mr. Michael J. Harley is the catalyst both behind the scenes and out front in Payless Car Rental This article is about the car rental company. For other Paylesses, see Pay Less.
Payless Car Rental is a car rental company. It was founded in 1971 in Washington. It is owned by Avalon Global Group.
 System's strategy to double the number of its franchises by 2002 and quadruple quad·ru·ple  
adj.
1. Consisting of four parts or members.

2. Four times as much in size, strength, number, or amount.

3. Music Having four beats to the measure.

n.
 the revenue. With more than 20 years' industry experience and now as Payless's Chief Operating Officer Chief Operating Officer (COO)

The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president.
, Harley has a successful track record and an eye for the future. Harley led the technology development that supports Payless' aggressive growth strategy. Since July 1999, he has served as president of Rezlink, Inc. which provides technology solutions for travel industry organizations requiring voice, global distribution systems and Internet reservation services. 727/321-6352 x-120, mharley@paylesscarrental.com; PR: Martin and Associates Marketing (jeanettejm@aol.com, 813/839-3134).

ExpertSource cannot guarantee the immediate availability of these experts or their familiarity with this specific issue.

ExpertSource, a collaboration of Business Wire and The Round Table Group, provides academic and industry experts to the media at no charge. Journalists are encouraged to submit queries to ExpertSource when seeking experts on specific subjects. An online registration form is available at http://www.businesswire.com/expertsource.

Business Wire's Media Resource Center provides working journalists many free media services. Please visit the BW Media Resource Center at (www.businesswire.com/media) for more information.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Sep 20, 2001
Words:678
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