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ADVISORY/Davox CEO Interviewed by WSCR.com.


Business/Technology Editors

ADVISORY...

--(BUSINESS WIRE)

David Sample Discusses the Company's Business, Financial Strategies

and the Future of the Customer Interaction Management Industry
WHO: David M. Sample, president and CEO of Davox Corporation (Nasdaq: DAVX), a
proven provider of customer interaction management products and services. WHAT:
In an interview with John O'Hanlon, publisher and managing editor of WSCR.com,
Sample provides an overview of Davox, explaining the relevance of its product
and service offerings in the current market. He also highlights Davox's
business and financial strategies, its strong customer retention rate, and its
continued expansion into various international markets. In addition, Sample
discusses what lies ahead for Davox by providing a forecast for the future of
the customer interaction management industry. WHERE: The interview is currently
posted on http://www.wscr.com/6-6web/da vox2.pdf.


About Davox

Davox Corporation (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: DAVX) is a proven provider of customer interaction management solutions that help companies more effectively manage customer interactions via telephone, email and the Web. Davox solutions are used by more than 1000 companies worldwide - including banks, telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications.  firms, utilities and retailers - to provide premium customer service, and to successfully establish and build valuable customer relationships. For further information, visit the Davox Web site at www.davox.com.

Note: Davox is a registered trademark of Davox Corporation. All other trademarks are the property of their respective holders.

In addition to historical information contained herein, this press release may contain forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 concerning future expected financial, operating results, and product and marketing strategies. Davox's future actual results could differ materially from the forward-looking statements discussed or implied Inferred from circumstances; known indirectly.

In its legal application, the term implied is used in contrast with express, where the intention regarding the subject matter is explicitly and directly indicated.
 herein because of risks or uncertainties including, but not limited to, risks associated with competition and competitive pricing pressures, technological change, new product introduction and market acceptance, stock price volatility Volatility

1. A statistical measure of the tendency of a market or security to rise or fall sharply within a period of time.

2. A variable in option pricing formulas that denotes the extent to which the return of the underlying asset will fluctuate between now and the
, the ability of the Company to attract and retain key personnel, general economic conditions in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and worldwide markets served by the Company, and those other factors discussed from time to time in the Company's public reports filed with the Securities and Exchange Commission, such as those discussed under "Certain Factors That May Affect Future Results" in the Company's quarterly reports on Form 10-Q Form 10-Q

See 10-Q.
 and annual report on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 12, 2001
Words:368
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