ADVISORY/Concerto Software to Host Free Educational Web Seminar on ContactCenterWorld.com.Business Editors/High-Tech Writers ADVISORY...for Friday Friday: see Sabbath; week. Friday young Indian rescued by Crusoe and kept as servant and companion. [Br. Lit.: Robinson Crusoe] See : Servant (May 30) --(BUSINESS WIRE) Concerto concerto (kənchâr`tō), musical composition usually for an orchestra and a soloist or a group of soloists. In the 16th cent. concertare and concertato implied an ensemble, either vocal or instrumental. Software, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CRTO CRTO Centro Ricerche Terapie Olistiche (Italian) ):
WHO: Ralph Breslauer, executive vice president of sales and
marketing at Concerto Software, Inc. (NASDAQ: CRTO), a proven
and reliable provider of customer interaction management (CIM)
solutions.
WHAT: Breslauer will respond to live questions on industry topics,
such as best practices for transitioning to a multichannel
contact center, leveraging CRM data to meet business goals and
the ramifications of emerging telemarketing regulations.
WHEN: Friday, May 30, 2003
11:00 a.m. - 12:00 p.m. EDT
WHERE: To register for the chat, please visit:
http://www.contactcenterworld.com/chat/chat_details.asp?chatID
={86F6DA62-34C0-48B7-B041-9EEB6C8AB909} (Due to the length of
this URL and certain characters contained in this URL, it may
be necessary to copy and paste this hyperlink into your
Internet browser's URL address field.)
WHY: Now, more than ever, companies are tasked with ensuring they
deliver the highest quality customer service possible in order
to stay ahead of the competitive curve. The contact center can
be strategic in accomplishing this goal, if leveraged and
managed correctly. Breslauer will discuss a number of customer
service strategies and philosophies, including how to reduce
contact center complexity - one of the chief challenges
businesses face when operating contact centers today.
Specifically, participants will learn how technology can be
the core of an overall strategy to help businesses meet
customer service goals, as well as "future-proof" the contact
center to meet customer demands of today and tomorrow.
About Concerto Software(TM) Concerto Software, Inc. (NASDAQ: CRTO), is a proven and reliable provider of contact center solutions that help companies better manage customer interactions via voice, email, the Web and fax. With multiple strengths - including financial stability, talented people, innovative technology, more than 20 years of industry expertise and a singular SINGULAR, construction. In grammar the singular is used to express only one, not plural. Johnson. 2. In law, the singular frequently includes the plural. focus on the contact center - Concerto Software is a trusted partner to more than 1,200 companies across the globe. Concerto Software is headquartered in Westford, Massachusetts Westford is a town in Middlesex County, Massachusetts, United States. The population was 20,754 at the 2000 census. History Westford was first settled in 1635. Originally a part of neighboring Chelmsford, West Chelmsford soon grew large enough to sustain its own , with operations across North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe Europe (y  r`əp), 6th largest continent, c.4,000,000 sq mi (10,360,000 sq km) including adjacent islands (1992 est. pop. 512,000,000). and Asia. For more information, visit www.concerto.com.
|
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion