ADVISORY/Brightware Hosts Inaugural International Users Conference, Brightware Connections, in Tuscon, Arizona, November 13-15, 2000.Business Editors/High-tech Writers ADVISORY...for Monday-Wednesday (Nov. 13-15) Brightware, Inc., the leading supplier of eCustomer Assistance software for the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the , will host its users conference at the Loews The name Loews can refer to several articles in the Wikipedia:
Ventana Medical is one of the world’s leading developers and manufacturers of medical diagnostic instrument and reagent systems providing leading-edge automation technology for use in slide-based diagnosis of cancer and infectious disease. Canyon Resort in Tuscon, Arizona Arizona (âr'əzō`nə), state in the southwestern United States. It is bordered by Utah (N), New Mexico (E), Mexico (S), and, across the Colorado R., Nevada and California (W). , from November November: see month. 13-15, 2000. Brightware's customers and partners will gather at the Brightware Connections' conference to discuss maximizing the opportunity that each and every Internet interaction provides to build stronger, more profitable customer relationships. At the conference, presenters will share information about ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). achieved by using Brightware, exchange eCustomer Assistance experiences and see demos of Brightware's new products.
WHEN/WHERE: Loews Ventana Canyon Resort in Tuscon, Arizona,
November 13-15, 2000
SPEAKERS: Highlights will include keynotes and presentations from
the Gartner Group, and Brightware's customers such as
Compaq, SkyDesk, CornerHardware.com, PPG, Trip.com,
along with informative panel discussions with
Brightware's executives, product marketing, development
and services teams.
REGISTRATION: You can download a registration forms at
http://www.brightware.com/downloads/User_Conference_Invite13.pdf
and send it via email to diane.dieckmann@brightware.com, or fax to
Diane Dieckmann's attention at 415/884-4740.
About Brightware Brightware, the leading supplier of eCustomer Assistance software for the Internet, helps companies build better customer relationships, one interaction at a time. Using Brightware's complete and integrated Java-based solutions for Web, Email and Live Assistance and closed loop analytics and marketing applications, eBusinesses can dramatically increase eService levels, eSales revenues, and eMarketing effectiveness while simultaneously reducing costs. Brightware's products, which can often be deployed within a week, leverage proven automation technology to deliver unparalleled scalability How much a system can be expanded. See scalable. scalability - How well a solution to some problem will work when the size of the problem increases. For example, a central server of some kind with ten clients may perform adequately but with a thousand clients it , performance, ROI and an exceptional eCustomer experience at every online touchpoint Touchpoints are all of the physical, communication and human interactions audiences experience over their relationship with an organization.[1] Touchpoint examples: Physical
Note to Editors: Brightware is a registered trademark of Brightware, Inc. All other company and product names may be trademarks of their respective owners. |
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