ADVISORY/Astea and AMR Research's Marc McCluskey Offer Free Webinar on Service Lifecycle Management; Will Discuss How Automation Can Increase Revenue and Market Share.

Business Editors/Hi-Tech Writers

ADVISORY...for Tuesday (Dec. 17)

--(BUSINESS WIRE)

Astea International, Inc. (NASDAQ:ATEA) -0-

Who:   Marc McCluskey, Service Director, AMR Research Inc., a thought
       leader on the topic of Service Lifecycle Management (SLM),
       discusses strategies and benefits for leveraging your service
       organization as a revenue driver and profit center.

       Many capital equipment manufacturers and distributors are
       finding profits from the goods they sell leveling off or
       declining due to steep competition and shrinking margins in the
       face of increasing pressures from globalization. Winning
       companies are deriving an increasing percentage of profits from
       the services they provide. But this kind of performance can
       only be realized with tight control and automated management.

What:  An interactive Webinar in which McCluskey will discuss how
       leading companies can accomplish the following:

       --  Build and sustain competitive advantage through service

       --  Uncover recurring top-line growth from their service
           operations

       --  Maximize profit margins, market share and operational
           efficiencies

       --  Overcome internal inertia to drive service initiatives
           forward

Where: Register online: http://www.astea.com/webinar6o.asp

When:  Tuesday, December 17 at 12:00 PM (Noon) EST