ADVISORY/ATG to Present at Gartner CRM Summit Fall 2002.Business/Technology Editors ADVISORY...for Wednesday, Sept. 18 CAMBRIDGE, Mass.--(BUSINESS WIRE)--Sept. 17, 2002 Vice President of Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. Ken Lownie Highlights Customer Deployments; Hyatt Hotels to Showcase Success Using ATG ATG antithymocyte globulin. lymphocyte immune globulin (antithymocyte globulin equine, ATG, ATG equine, LIG) Atgam Pharmacologic class: Immunoglobulin Therapeutic class: Immunosuppressant Online CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Solutions Ken Lownie, vice president of professional services at ATG (Art Technology Group, Inc., Nasdaq: ARTG ARTG Australian Register of Therapeutic Goods ), will lead a workshop entitled "Strategies for Overcoming Online CRM Challenges" at the Gartner CRM Summit Fall 2002 on Wednesday, September 18. Lownie will present a perspective on how the online CRM software market has rapidly evolved from one defined by best-of-breed approaches to creating an online CRM environment to one driven by vendors offering comprehensive solutions. Lownie's discussion will describe the market forces that have shaped this shift, how the change affects what vendors are offering and how it drives the adoption patterns of CRM technology in organizations. Lownie also will address key challenges impeding effective online CRM technology deployment as well as strategies for overcoming those challenges. Also presenting will be Hyatt Hotels Corporation. Hyatt will discuss its success in using ATG's Relationship Management Framework to power its network of 120 property sites. Hyatt's Tony Pecucci, director of electronic distribution, will participate in a panel discussion entitled "Customer Interaction Management" on Thursday, September 19. ATG is a platinum sponsor of the Gartner CRM Summit, a three-day conference providing strategic and technological insight into how corporations can create and leverage more profitable customer relationships.
What: Education Session - Strategies for Overcoming
Online CRM Challenges
When: Wednesday, September 18, 3:30 p.m. - 4:15 p.m. CDT
Where: Sheraton Chicago Hotel & Towers, Chicago, IL
What: Panel Session - Customer Interaction Management
When: Thursday, September 19, 1:00 p.m. - 2:00 p.m. CDT
Where: Sheraton Chicago Hotel & Towers, Chicago, IL
Ken Lownie, vice president of professional services, ATG Ken Lownie is vice president of professional services for ATG. In this role, Lownie is responsible for managing the professional services staff based in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . He works directly with ATG's customer base to ensure that each customer is successfully leveraging the company's online CRM applications to maximize the ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). of online initiatives. About ATG ATG (Art Technology Group, Inc.) is a leading developer of online CRM applications that deliver an integrated, personalized experience for customers, partners and employees: the frontline of every business. Customers around the globe rely on ATG for the frontline applications that help build and manage mutually beneficial relationships. Deployed on the industry's most popular application servers, ATG solutions for commerce, portals, and relationship management are ideal for integrated e-business initiatives across the enterprise. Today, ATG has delivered solutions to blue-chip companies worldwide, including Aetna Services, Inc., Alcatel, American Airlines, AT&T, Barclays Global Investors Barclays Global Investors is a subsidiary of British-based Barclays Bank which is in the investment management industry. It is the largest corporate money manager in the world, with over £936 billion (US$1.77 trillion) under management as of March 2006[1]. , Best Buy, BMG BMG Bundesministerium für Gesundheit (Germand: Federal Ministry for Health) BMG Be My Girl BMG Blue Man Group BMG Bertelsmann Music Group BMG Be My Guest BMG Browning Machine Gun BMG Bulk Metallic Glass Direct, Eastman Kodak, Ford Motor Credit, HSBC HSBC Hongkong and Shanghai Banking Corporation HSBC Humane Society of Broward County (Florida) HSBC Humane Society of Bay County (Bay County, Michigan) , J. Crew, Sun Microsystems, Walgreen Company, and WellsFargo and government organizations including the United States Army United States Army Major branch of the U.S. military forces, charged with preserving peace and security and defending the nation. The first regular U.S. fighting force, the Continental Army, was organized by the Continental Congress on June 14, 1775, to supplement local and the USDA USDA, n.pr See United States Department of Agriculture. . The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America, Europe, and Asia. For more information about ATG, please visit our Web site at www.atg.com. (c) 2002 ATG and Art Technology Group are registered trademarks of Art Technology Group, Inc. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners This press release contains forward-looking statements for purposes of the safe harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. provisions under The Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG's actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG's business generally may be found in ATG's periodic reports and registration statements filed with the Securities and Exchange Commission. Risk factors related to the subject matter of this press release include the possibility that ATG will not participate in the session; that the conference will not be held; that Mr. Lownie will not continue to be employed by the company. ATG undertakes no obligation to update any of the forward-looking statements after the date of this press release. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion