ADVISORY/ Media Alert: Forrester Research Finance Forum.Business/Technology Editors ADVISORY...for Sunday Sunday: see Sabbath; week. (June June: see month. 9) --(BUSINESS WIRE) WHAT: Forrester Research(NASDAQ:FORR) Finance Forum Consumers rely on a combination of branches, ATMs, call centers, and the Web to manage their financial lives. But few interactions are synchronized across channels -- to allow a consumer who begins a transaction in one channel to complete it easily in a number of other ones. Smart firms will create cross-channel customer experiences where they matter most. Key Takeaways: This Event will provide executives from banks, brokerages, lenders, mutual fund families, and insurance companies with an understanding of: -- How consumers manage their financial lives across delivery channels. -- Which interactions deserve cross-channel treatment. -- What emerging technologies will help shape the new cross-channel financial experience. -- How financial services firms can effectively manage and control the costs of channel integration. WHEN: June 9-11, 2002 June 9, 6:00-8:00 p.m. Registration and Technology Showcase Reception June 10-11, 8:30 a.m.-4:45 p.m. Speaker Presentations WHO: Featured speakers include: -- Kenneth D. Lewis, Chairman, CEO, and President, Bank of America -- Harvey Golub, Former Chairman and CEO, American Express -- Christos M. Cotsakos, Chairman and CEO, E*TRADE Financial -- Donald Haile, President, Fidelity Investments Systems Co., and CIO, Fidelity Investments -- Charles K. Gifford, President and CEO, FleetBoston Financial Corp. Featured Forrester analysts include: -- Bill Doyle, Group Director -- Catherine Graeber, Senior Analyst -- Todd Eyler, Senior Analyst -- Jed Kolko, Senior Analyst -- David Truog, Principal Analyst WHERE: New York Marriott Marquis 1535 Broadway New York, NY 10036 United States Phone: +1 212/398-1900 Fax: +1 212/704-8930 For complete Event information, please visit: http://www.forrester.com/Even ts/Overview/0,5158,481,00.htm l If you cannot attend this Event, please call Forrester at +1 617/613-5905 for more information on a full Event Webcast. MEDIA: Seating is limited. RSVP by Friday, May 31, 2002. To request interviews and register for the Event, please provide your full contact information to: Mariko Mariko is a Japanese given name for females. People
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